[Completed] Production Monthly Maintenance Sunday the 24th April 2011 from 8 a.m to 12 p.m

Updated: 6:00 pm 24th April 2011.
Issues occurred with patches during the patch maintenance window. Services were regained by 5:45 pm, all service are available now.

From 8:00 AM to noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • Personal and departmental file shares (on Alexandria and Merlin2)

[Completed] Pre-Production Maintenance 04/21/2011 from 7:00 am to 9:00 am

The Pre-Production patching has been completed at 8:40 am. The next scheduled outage will be Sunday the 24th of April, for all remaining Production servers. A separate blog post will be posted.

On Thursday April 21st from 7:00 AM – 9:00 AM the following pre-production servers may be unavailable due to maintenance:
lummi
hope
decatur
squaxin
shaw
pilchuck
moodle2
kickstart
mysqldev
maharadev
ldaprelay-dev
tomcat-dev
alacartedev
union
shibb-sp
vmctdb1-d
vmlxss1-d
vmlxwb2-d
EXDEV
FIDALGO
ISIS
OSIRIS
KETRON
PORTAL
VS0
ATHABASCADEV
HELPDESKACD
Furthermore, Oracle systems may be unavailable starting at 5:00 AM:
bjp for ridge and summit
Clean address for ridge and summit
Job submission
OAS on hope and deactur
Oracle Forms on Fidalgo

[Complete] Production Maintenance 3/27 from 8: 00 AM to 12:00 pm

Update at 11:30 am 3/27/2011: All maintenance complete.

The next production maintenance window is Sunday, April 24th, from 8:00 am to noon.

On Sunday March 27th from 8:00 AM to 12:00 PM the following production servers may be intermittently unavailable due to maintenance:

Merlin2
Google
SQL
Harstine

Services Affected:
Cascade, Banner, Bosscops, Bosscars, Surveys, Apex, Kronos, Sharepoint, Food Services Suite, and possibly XenApps.

[Completed] Pre-Production Maintenance 02/17/2011 from 7:00am to 9:00am

Pre-Production Maintenance has been completed:  After database refreshes, all dev/test services should now be back online, maintenance is complete.

On Thursday February 17th from 7:00 AM – 9:00 AM the following pre-production servers may be unavailable due to maintenance:
lummi
hope
decatur
squaxin
shaw
pilchuck
moodle2
kickstart
mysqldev
maharadev
ldaprelay-dev
tomcat-dev
EXDEV
FIDALGO
ISIS
OSIRIS
KETRON
PORTAL
VS0
ATHABASCADEV
HELPDESKACD
Furthermore, Oracle systems may be unavailable starting at 5:00 AM:
bjp for ridge and summit
Clean address for ridge and summit
Job submission
OAS on hope and deactur
Oracle Forms on Fidalgo

Scheduled Maintenance on Core Router

I will be upgrading the IOS on our Core Router (Cisco 6905) at 5:00am tomorrow morning (Tuesday Feb 8th).

The upgrade is to enable a new 10GB interface slot card.

All preparations are already in place, so I expect the downtimes to be short (5-10min each) and intermittent between 5:00-6:00am.

During the downtimes, all inter network-connectivity will be disabled.  There will be no access to any services or resources during this time.

This will include but not limited to: email, internet, databases, VPN, etc.

Integra Internet Circuit work scheduled

Integra will be working on installing a new Internet circuit on 8/13/2010 from 6:30am-8:00am intermittent outages are expected, which will only effect the internet browsing on the resnet side of the campus.

Integra circuit is back in operation with minor issues on the Integra side.  We will have to arrange another appointment to finish the upgrade.  07:45am  08/13/2010.

SafeConnect Administration Server Upgrade.

FYI

Monday, July 12th between 5:00-6:00am we are scheduled to have a Safe Connect Server Upgrade installed.  This process will not effect users on the network.  The most noticeable result of the upgrade with be a visible change to the Safe Connect Administration Console.

[Complete] Pre-Production Maintenance — Thursday June 17th, 7:00 AM – 9:00 AM

Update at 8:45AM:  All services are back online.
On Thursday June 17th from 7:00 AM – 9:00 AM all pre-production servers are to be patched.  This means that all test systems may be intermittently or entirely unavailable during this time.  Most users will not be impacted, as most users do not have access to preproduction servers.  Specifically, the following servers will be impacted:
  • lummi
  • pilchuck
  • shaw
  • decatur
  • squaxin
  • hope
  • mysqldev
  • EXDEV
  • FIDALGO
  • GALAXY
  • KETRON
  • PORTAL
  • VS0

[Complete] Maintenance Window 10/25/09

Updated 10/25/2009 @ noon — All production servers were patched successfully.  If you experience any issues with Puget Sound systems, please contact TechHelp at (253) 879-8585.

The next production maintenance window is Sunday, October 25th, from 8:00 AM to noon.

From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications:  Cascade, FAMIS, Millennium, and Banner

Maintenance Detail 10/25/2009

The following systems were patched today between 8am and noon:

  • sthelens
  • baker
  • Tahoma
  • userweb
  • purgatory
  • styx
  • hades
  • gehenna
  • moodle
  • quixote
  • mysql
  • oraweb
  • orcas
  • vmhost1
  • Alexandria
  • BE1
  • BE2
  • BE3
  • CBORDFSS (VENDOR DC)
  • CLTACC1
  • CLTACC2
  • CMS
  • DHCP-1
  • DM-1 to DM-8
  • EPO
  • FE1
  • FE2
  • ILLIAD
  • INTCHK (VM)
  • KEEPER
  • KRONOS (VENDOR DC)
  • LENEL (VENDOR Security)
  • MAURY2
  • MBS1
  • MBS2
  • MBS3
  • MEDIA
  • MERLIN2
  • MICROS (VENDOR DC)
  • MSPROJECT
  • ODYSSEY (VENDOR DC)
  • PROJECTS
  • SANJUAN
  • UPSCA03
  • VASHON
  • VERONICA
  • VIAWARP (VM)
  • VMMON (VM for now)
  • WEBSERVER1
  • WEBSERVER2
  • CISCOWORKS (VM)

[Completed] Sophos SPAM Quarantine Offline 8/20/09 7-8:30am

Update 8/20/09 @ 9:30am — The change encountered an issue and services were down until 9am.

On the morning of Thursday, August 20th from 7 – 8:30am users will not be able to access their quarantined spam messages on sophos.ups.edu.  During this time all email messages into and out of the University will continue to flow normally and any spam messages captured during this time may be retrieved after 9am.

This outage is necessary to make performance improvements to this very busy system.

Maintenance Patch Detail for 7/26/09

The following production servers were patched today, OS patches only:

Linux:

  • orcas
  • baker
  • Tahoma
  • purgatory
  • styx
  • hades
  • gehenna
  • moodle
  • quixote
  • mysql
  • oraweb

And the following Windows servers:

  • Alexandria
  • BE1
  • BE2
  • BE3
  • CLTACC1
  • CLTACC2
  • CMS
  • DHCP-1
  • EPO
  • FE1
  • FE2
  • ILLIAD
  • INTCHK
  • KEEPER
  • MAURY2
  • MBS1
  • MBS2
  • MBS3
  • MEDIA
  • MERLIN2
  • MSPROJECT
  • PROJECTS
  • SANJUAN
  • UPSCA03
  • VASHON
  • VERONICA
  • VIAWARP
  • VMMON
  • WEBSERVER1
  • WEBSERVER2