Category Archives: File Servers

[Completed] Quarterly Production Patch Maintenance 10th June 2012, from 3:00 a.m. to 4:00 p.m.

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The Quarterly Production Patch Maintenance was completed at 4:20 pm. The next production patch maintenance will be a monthly and is tentatively scheduled for the 15th of July 2012.

The quarterly production patch maintenance is scheduled for Sunday the 10th of June 2012, from 3:00 AM to 4:00 PM. Most services, may be intermittently or entirely unavailable, including:

  • Email
  • Service pack 3 upgrade to the Exchange 2007 environment
  • VMware upgrade to ESXi5
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • vDesk
  • Print Services

An update will be posted once Server Maintenance has been completed.

Patch Server Maintenance May 2012

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No Patch Maintenance scheduled for the month of May, do to student Study period and Finals week. The next scheduled Patch Maintenance Window will be in June 2012. There will be a Quarterly Server Patch Maintenance in the Month of June. The June Patching will be for Pre-production servers on the 7th of June 2012, from 7 a.m. to 9 a.m., and Production servers Patch Maintenance will be on the 10th of June 2012 from 3 a.m. to 4 p.m.

[Completed] Production Monthly Patch Maintenance Sunday the 8th of April 2012, from 3:00 am to 12:00 pm

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[Completed] The Monthly Patch Maintenance was completed at 11:10 a.m. All servers and services taken down for this maintenance period are up and back online. A notification of the next scheduled maintenance will be posted.

The monthly patch maintenance is scheduled for Sunday the 8th of April 2012, from 3:00 AM to 12:00 PM. Most services, may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • vDesk
  • Print Services

An update will be posted once Server Maintenance has been completed.

SafeConnect Server Memory Upgrade

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We will be upgrading the memory on our SafeConnect server tomorrow morning between 6:30-7:30am. This should not impact users. Basically the network access control will be opened up during the time the server is down. I will need to have Impulse Point evaluate the server after the memory is installed. Once the server is back in operation, the network access control will be turned back on. Only users that are not compliant will then be blocked again.

The upgrade is complete and the server is back online. No issues incurred. 7:30am

[COMPLETED] Production Monthly Patch Maintenance Sunday the 12th of February 2012, from 3:00 am to 12:00 pm

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Production patch maintenance for Sunday, February 12th, 2012 has completed as of 11:00 AM PST.

The monthly patch maintenance is scheduled for Sunday the 12th of February 2012, from 3:00 AM to 12:00 PM. Most services, may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • vDesk
  • Print Services

An update will be posted once Server Maintenance has been completed.

Production Monthly Patch Maintenance Sunday 15th January 2012, from 6:00 am to 12:00 pm

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[Updated 1/15/12, 11:25 am] The Monthly patch maintenance was completed at 11:22 AM, and all systems are back online. The next production patch window is scheduled for Sunday, February 12th, and will be a monthly patch.

The monthly patch maintenance is scheduled for Sunday the 15th of January 2012, from 6:00 AM to 12:00 PM. Most services, may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • Print Services

Vdesk will not be affected by this outage. An update will be posted once Server Maintenance has been completed.

[Updated] Logon Issues for Certain Users 11/17/2011

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[Updated 11/17/11 6:37 p.m.] Email service has now been restored for affected users. We continue to work to address any residual issues affecting accounts and permissions for these particular members of the Puget Sound community. Your patience and understanding are greatly appreciated!

[Updated 11/17/11 3:37 p.m.] At this time, affected users are being notified individually by the Technology Service Desk that access to Cascade has been restored. We continue to work to restore email and access to other services which require a Puget Sound login. We sincerely regret the inconvenience and thank you again for your patience!

An issue has arisen which affects the Puget Sound login for certain members of the campus community. If you are in this group, you may not be able to log onto university computers or access email, Cascade, Moodle, or other accounts which require your Puget Sound username and password.

We are working to restore service as quickly as possible, but this issue may take several hours to resolve. We appreciate your patience and apologize greatly for the inconvenience.

Updates will be posted here, and affected users will be notified directly as new information becomes available.

[Completed] Production Patch Maintenance 09/25/2011

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[Updated 9/25/11, 12:02 PM] The quarterly patch maintenance was completed at 11:55 AM, and all systems are back online. The next production patch window is scheduled for Sunday, October 30, and will be a monthly patch.

The quarterly patch maintenance is scheduled for Sunday the 25th of September 2011, from 4:00 AM to 12:00 PM. All services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • Print Services
  • vDesk

[Completed] Production Patch Maintenance 07/31/2011 from 8:00 am to 12:00 pm

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The Monthly Patch Maintenance has been completed and all systems are back on line. There is no scheduled patch window for the month of August, but a quarterly patch will be scheduled for September.

The Monthly Patch Maintenance is scheduled for Sunday the 31st of July, from 8:00 AM to 12:00 PM. All services may be intermittently or entirely unavailable, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle

Database services such as Cascade will be affected during this Patch Maintenance Window.

[Completed] Production Maintenance Window 06/26/2011 from 8:00 AM to 4:00 PM

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The Quarterly Patch Maintenance has been completed and all systems are back on line. The next production patch Maintenance window is scheduled to be on the 31st of July 2011.

The next production maintenance window is Sunday, June 26th, from 8:00 AM to 4:00 PM.
From 8:00 AM to 4:00 PM, all services may be intermittently or entirely unavailable, including:

• E-mail
• Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
• Personal and departmental file shares (on Alexandria and Merlin2)

Database services such as Cascade should not be affected during this Patch Maintenance Window.

[Completed] Production Monthly Maintenance Sunday the 24th April 2011 from 8 a.m to 12 p.m

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Updated: 6:00 pm 24th April 2011.
Issues occurred with patches during the patch maintenance window. Services were regained by 5:45 pm, all service are available now.

From 8:00 AM to noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • Personal and departmental file shares (on Alexandria and Merlin2)

[Complete] Production Maintenance 3/27 from 8: 00 AM to 12:00 pm

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Update at 11:30 am 3/27/2011: All maintenance complete.

The next production maintenance window is Sunday, April 24th, from 8:00 am to noon.

On Sunday March 27th from 8:00 AM to 12:00 PM the following production servers may be intermittently unavailable due to maintenance:

Merlin2
Google
SQL
Harstine

Services Affected:
Cascade, Banner, Bosscops, Bosscars, Surveys, Apex, Kronos, Sharepoint, Food Services Suite, and possibly XenApps.

Scheduled Maintenance on Core Router

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I will be upgrading the IOS on our Core Router (Cisco 6905) at 5:00am tomorrow morning (Tuesday Feb 8th).

The upgrade is to enable a new 10GB interface slot card.

All preparations are already in place, so I expect the downtimes to be short (5-10min each) and intermittent between 5:00-6:00am.

During the downtimes, all inter network-connectivity will be disabled.  There will be no access to any services or resources during this time.

This will include but not limited to: email, internet, databases, VPN, etc.

[Complete] Maintenance Window 10/25/09

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Updated 10/25/2009 @ noon — All production servers were patched successfully.  If you experience any issues with Puget Sound systems, please contact TechHelp at (253) 879-8585.

The next production maintenance window is Sunday, October 25th, from 8:00 AM to noon.

From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications:  Cascade, FAMIS, Millennium, and Banner