Updated at 8:30am, 8/14/2009:
Migration completed by 7:30am and post migration testing completed successfully.
On the morning of Friday August 14th from 6:30am to 7:30am some small, intermittent, outages might occur on the web server www2.ups.edu. www2.ups.edu also houses sites such as library.ups.edu and blogs.ups.edu. All these sites might be unavailable for 5-10 minutes during this hour of migration.
Update 8/20/09 @ 9:30am — The change encountered an issue and services were down until 9am.
On the morning of Thursday, August 20th from 7 – 8:30am users will not be able to access their quarantined spam messages on sophos.ups.edu. During this time all email messages into and out of the University will continue to flow normally and any spam messages captured during this time may be retrieved after 9am.
This outage is necessary to make performance improvements to this very busy system.
Updated 8/7/09 at 10:45am:
Sophos systems are back up and operational. Unfortunately the maintenance planned had to be backed out, so we will need to re-apply the changes at a future date/time.
Updated 8/7/09 at 10:00am:
We are still experiencing problems with the update. Please stand by for more information.
Updated 8/7/09 at 8:15am:
We experienced some difficulty during maintenance and we expect the window to extend until 9:30am at this time. All services should be up by 10am; sorry for the inconvenience.
On the morning of Friday, August 7th from 6:30 – 9:30am users will not be able to access their quarantined spam messages on sophos.ups.edu. During this time all email messages into and out of the University will continue to flow normally and any spam messages captured during this time may be retrieved after 9am.
This outage is necessary to make performance improvements to this very busy system.
Renewed Cascade Web Certificate 7/23/2009
Beginning at 6:00 p.m on Monday, July 27, 2009, Technology Services will deploy Microsoft Office 2007 to opt-in faculty and all staff computers. Office 2007 will be installed on all campus labs and e-classroom computers for the 2009-2010 academic year.
To facilitate a successful installation, staff and faculty opting in to the deployment should “Restart” their computers when leaving work on July 27. PCs should be left on and at the “CTRL+ALT+DEL” login screen. For more information on the deployment, including training and what to expect after deployment, visit our Office 2007 Web pages.
The following production servers were patched today, OS patches only:
Linux:
And the following Windows servers:
Updated 7/26/09 @ 3:10PM
All changes were backed out and all mail delivery is back to normal by 3:00 PM.
Due to unforeseen issues with the Exchange 2007 interface upgrade today, the change is postponed.
Currently we are reverting back to the previous configuration, which should be complete by 3:00 PM today. During the change and roll-back periods (8:00 AM to 3:00 PM Sunday, August, 26th) some mail sent from outside of the University may not have been accepted. Any user sending email that failed will get an error message and will be able to re-send the message after 3:00 PM.
This post will be updated when the roll-back is complete.
During this month’s pre-production patch window the following servers will be patched from 7am-9am on Thursday 7/16/09:
\merlin2oiscommonnssgdocumentationpatchprocessJuly_2009July2009.docx
See the post in the “Maintenance Windows” catagory for the public communication.
This month the Sophos PMX servers were patched with the latest Linux patches, and upgraded to the latest PureMessage version.
We also did the following non-recuring tasks:
Finally, all production Windows servers were patched:
The next production maintenance window is Sunday, July 26th, from 8:00 AM to noon.
All services may be intermittently or entirely unavailable, including:
This month’s outage was completed 1:30PM. All services other than Cascade Web and Banner were available by noon as expected.
The next production maintenance window is Sunday, June 28th, from 8:00 AM to 4:00 PM.
From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:
Please note that Cascade Web and Banner will continue to be unavailable until 4:00 PM.
In preparation for the Office 2007 deployment in late July, Microsoft Office Compatibility files will be installed on campus computers this evening. In addition, we will be performing system scans over the next few days to ensure PCs meet the minimum requirements for Office 2007.
No action is needed from the campus community and the files will be automatically applied upon rebooting after June 23, 2009. The reboot may take a minute or two as files are applied.
To install the Microsoft Office Compatibility Pack on your home computer, follow the links on our download page.
Visit our Web site for information on today’s preparation phase or the coming Office 2007 project.
Only the following servers were patched due to limited staff availability:
During this month’s pre-production patch window the following servers will be patched from 7am-9am on Thursday 6/18/09:
\merlin2oiscommonnssgdocumentationpatchprocessjune2009june2009.docx
A spammer gained control of a user account today when the account owner responded to a phishing message. The spammer sent a large volume of spam. This was noted at 9:30 PM and the user account was locked. TS staff will be checking with several recipient sites such as HotMail and Yahoo to make sure that the college has not been placed on blacklists, but you may experience E-mail delivery problems because of this incident.
See the post in the “Maintenance Windows” catagory for the public communication. This post is to expand on what servers were patched, and basic changes. All of the following patches were applied by noon.
The following windows servers were patched (Windows updates):
ALEXANDRIA
BE1
BE2
BE3
CLTACC1
CLTACC2
CMS
DHCP-1
DM-1 to DM-8
EPO
FE1
FE2
ILLIAD
INTCHK
KEEPER
MAURY2
MBS1
MBS2
MBS3
MEDIA
MERLIN2
PROJECTS
SANJUAN
VASHON
VERONICA
VIAWARP
VMMON
WEBSERVER1 (SP2 applied)
WEBSERVER2 (SP2 applied)
VMWare:
vmhost1
Linux (all available OS and Dell RAID FW/Drives as applicable):
orcas
tahoma
purgatory
styx
hades
gehenna
Additional changes on Sophos PMX servers:
Purgatory:
Turned Perc write cache on (write back), and changed linux readahead: