Monthly Archives: March 2025

COMPLETE {Campus WiFi} Planned Maintenance, Thurs Mar 27 | 6:30 -8 a.m.

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,


Technology Services (TS) completed the following maintenance activities. Details on the maintenance performed are available below:


Campus Wireless Network: Planned Maintenance

Completed on Thursday, March 27, 2025 at 7:40 a.m. 


SYSTEMS IMPACTED: 

  • Campus Wi-Fi

REASON FOR MAINTENANCE:

  • To ensure a secure, reliable computing environment, TS will made changes to the Network Access Control system. All Wireless Networks were unavailable during the maintenance window. 

WHAT YOU SHOULD KNOW:

  • Some MacOS clients will need to have the wireless network removed from settings and then re-added or they may not connect.


To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.


Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{VARIOUS LOCATIONS NETWORK}: Planned Maintenance, Thu, Mar 27, 6:00 a.m. – 8:00 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Various Campus Locations, Network: Planned Maintenance

Thursday, March 27 | 6:00 a.m. – 8:00 a.m.

SYSTEMS IMPACTED: 

  • Harrington-Schiff Network

  • Oppenheimer-Smith Network

  • Trimble Network

  • Unit B Network

  • Harned-Thompson Network

  • Music Network

REASON FOR MAINTENANCE:

  • Technology Services will be restarting some network equipment in the locations listed above to correct a network management issue.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some wired and Wi-Fi network connections in the locations listed under systems impacted will go offline for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{Campus WiFi} Planned Maintenance, Thurs Mar 27 | 6:30 -8 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,


Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:


Campus Wireless Network: Planned Maintenance

Thursday, March 27, 2025 | 6:30 – 8 a.m. 


SYSTEMS IMPACTED: 

  • Campus Wi-Fi

REASON FOR MAINTENANCE:

  • To ensure a secure, reliable computing environment, TS will be making changes to the Network Access Control system. All Wireless Networks will be unavailable during the maintenance window. 

WHAT YOU SHOULD KNOW:

  • Campus and Guest Access Wireless Networks will not be available during the maintenance window. 
  • Computers and other devices connected to the Wired Network will still have access. 

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.


Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{MUSIC, FIELDHOUSE, WYATT NETWORK}: Planned Maintenance, Tue, Mar 25, 6:30 a.m. – 8:00 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Music, Fieldhouse, Wyatt: Planned Maintenance

Tuesday, March 25 | 6:30 a.m. – 8:00 a.m.

SYSTEMS IMPACTED: 

  • Music Network

  • Fieldhouse Network

  • Wyatt Network

REASON FOR MAINTENANCE:

  • Technology Services will be restarting some network equipment in the Fieldhouse and Wyatt Hall to correct a network switch management issue. The Music building will be getting new battery systems installed that provide stable power to network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some wired and Wi-Fi network connections in the locations listed under systems impacted house will go offline for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{LIBRARY WI-FI NETWORK}: Planned Maintenance, Thu, Mar 20, 10 a.m. – 12 p.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Library Wireless Network: Planned Maintenance

Thursday, March 20, 2025 | 10 a.m. – 12 p.m.

SYSTEMS IMPACTED: 

  • Library Wi-Fi

REASON FOR MAINTENANCE:

  • The changes made to the Campus Wireless Network on Tuesday, March 18 were unsuccessful and were rolled back to the previous state.

  • To resolve the issues encountered, TS will be making changes to the Network Access Control system in the Library. All Wireless Networks in the Library will be unavailable during the maintenance window. 

 

WHAT YOU SHOULD KNOW:

  • Campus and Guest Access Wireless Networks in the Library will not be available during the maintenance window. 

  • Computers and other devices connected to the Wired Network will still have access. 

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{WYATT NETWORK}: Planned Maintenance, Tue, Mar 18, 6:30 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Wyatt Network: Planned Maintenance

Tuesday, March 18 | 6:30 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Wyatt Network

REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches to resolve an issue with occasional outages on the second floor of Wyatt.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections on the second floor of Wyatt will go down for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

COMPLETE {PeopleSoft Financials} Planned Maintenance, Complete Sat Mar 15 | 5 p.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,


Technology Services (TS) completed the following maintenance activities. Details on the maintenance performed are available below:


PeopleSoft Financials System: Planned Maintenance 

Completed at 5 p.m. Saturday, March 15, 2025

REASON FOR MAINTENANCE:

To ensure a secure, reliable computing environment, TS updated the PeopleSoft Financials System to the latest version release. 


WHAT YOU SHOULD KNOW:

  • Please remember to clear your browser cache if you run into any issues accessing PeopleSoft Financials related links. 
  • When opening a PeopleSoft Financials Page, it may open as a small window. If you experience this, click the shift-F5 key to have it open normally on a PC.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.


Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk.

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PeopleSoft Financials} Planned Maintenance, Fri Mar 14 | 5 p.m. – Sun Mar 16 | 8 p.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,


Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:


PeopleSoft Financials System: Planned Maintenance

Friday, March 14, 2024 | 5 p.m. – Sunday, March 16, 2024 | 8 p.m.


REASON FOR MAINTENANCE:

To ensure a secure, reliable computing environment, TS will be updating the PeopleSoft Financials System to the latest version release. This system will be unavailable during the maintenance window. 


WHAT YOU SHOULD KNOW:

myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Financials System.


To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.


Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{Campus WiFi} Planned Maintenance, Tues Mar 18 | 8-9 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,


Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:


Campus Wireless Network: Planned Maintenance

Tuesday, March 18, 2025 | 8 – 9 a.m. 


SYSTEMS IMPACTED: 

  • Campus Wi-Fi

REASON FOR MAINTENANCE:

  • To ensure a secure, reliable computing environment, TS will be making changes to the Network Access Control system. All Wireless Networks will be unavailable during the maintenance window. 

WHAT YOU SHOULD KNOW:

  • Campus and Guest Access Wireless Networks will not be available during the maintenance window. 
  • Computers and other devices connected to the Wired Network will still have access. 

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.


Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{WYATT NETWORK}: Planned Maintenance, Thu, Mar 13, 6:30 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Wyatt Network: Planned Maintenance

Thursday, March 13 | 6:30 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Wyatt Network

REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches to resolve an issue with occasional outages on the second floor of Wyatt.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections on the second floor of Wyatt will go down for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PeopleSoft Financials} Planned Maintenance, Fri Mar 14 | 5 p.m. – Sun Mar 16 | 8 p.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,


Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:


PeopleSoft Financials System: Planned Maintenance

Friday, March 14, 2024 | 5 p.m. – Sunday, March 16, 2024 | 8 p.m.


REASON FOR MAINTENANCE:

To ensure a secure, reliable computing environment, TS will be updating the PeopleSoft Financials System to the latest version release. This system will be unavailable during the maintenance window. 


WHAT YOU SHOULD KNOW:

myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Financials System.


To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.


Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{MCINTYRE 3RD FLOOR NETWORK}: Planned Maintenance, Thurs, Mar 6, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

McIntyre 3rd Floor Network: Planned Maintenance

Thursday, March 6 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • McIntyre 3rd Floor Network (Wi-Fi, Phones, Ethernet)

REASON FOR MAINTENANCE:

  • Technology Services will be replacing a faulty network switch.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections on the 3rd floor of McIntyre will go offline.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{ALPHA PHI UNIT C NETWORK}: Planned Maintenance, Wed, Mar 5, 6:30 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Alpha Phi Unit C: Planned Maintenance

Wednesday, March 5 | 6:30 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Alpha Phi Unit C Network

REASON FOR MAINTENANCE:

  • Technology Services will be restarting all network equipment in the Alpha Phi Unit C house to resolve a network switch management issue.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, all wired and Wi-Fi network connections in the Alpha Phi Unit C house will go offline for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu