This is an announcement from Technology Services (TS). Please see details below.

NETWORK : Firewall Firmware Maintenance

July 4, 2021 6am – 7am

REASON FOR IMPACT:

To ensure a secure, reliable computing environment TS will be completing routine updates on our security appliances (Firewalls).

ADDITIONAL INFORMATION:

·         Both firewalls require a firmware update.

·         Internet services and external access will be intermittent for short periods of time (less than 1-2 minutes) during the maintenance window.

·         External services such as VPN (Global Protect), vDesk access, university websites and resources will also be intermittent for short periods.

·         Internal services such as phones, the data network and access to university resources will not be affected on campus

·         Thank you for your patience as we conduct this important work.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Pugetsound.edu Website: Planned Maintenance

Friday, June 25, 2021 from 8 pm – 10 pm

REASON FOR IMPACT: Configuration changes will be made to reduce the number of errors on the site and to change the default search behavior.

ADDITIONAL INFORMATION:

·         The pugetsound.edu website will be intermittently unavailable during the maintenance window.  Downtime is expected to last approximately 5-15 minutes.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

This is an announcement from Technology Services (TS). Please see details below.

Pugetsound.edu Website: Planned Maintenance

Saturday, June 19, 2021 from 8 pm – 10 pm

REASON FOR IMPACT: Website code updates and installation of database caching.

ADDITIONAL INFORMATION:

·         The Pugetsound.edu website will be intermittently unavailable during the maintenance window. Downtime is expected to last approximately 15-30 minutes.

·         The site code base will be updated to fix some broken pages.

·         Database caching will be installed to improve site performance.

·         Fixes for search will be implemented in the coming week.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance [COMPLETE]

Monday, June 7, 2021 from 5 p.m.-8 p.m.

REASON FOR IMPACT: In preparation for the upcoming login changes, work needs to be performed to transition authentication to the new system. Multi-factor authentication will be required beginning June 8^th at 6 a.m. and the new Okta dashboard will be available at https://login.pugetsound.edu.

If you experience issues this morning, please try clearing your browser cache (https://www.pugetsound.edu/about/offices-services/technology-services/help-support/self-help/clearing-browser-cache/)

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

·         Canvas

·         Google Workspace

·         KACE ticketing system

·         myPugetSound

·         PeopleSoft Human Resources

·         PeopleSoft Financials

·         PeopleSoft Campus Solutions

·         VPN

·         Zoom

·         Various Puget Sound systems and applications

ADDITIONAL INFORMATION:

·         The university network, internet access, and wireless will NOT be affected.

·         Email and calendar, vDesk, campus file servers, telephones, and pugetsound.edu will NOT be affected.

·         Thank you for your patience as we conduct this important work.

·         For more information about Okta, single sign-on, or multi-factor authentication, please see https://www.pugetsound.edu/about/offices-services/technology-services/okta.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the Technology Service Desk at 253-879-8585 or servicedesk@pugetsound.edu.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Monday, June 7, 2021 from 5 p.m.-8 p.m.

REASON FOR IMPACT: In preparation for the upcoming login changes, work needs to be performed to transition authentication to the new system. Multi-factor authentication will be required beginning June 8^th at 6 a.m. and the new Okta dashboard will be available at https://login.pugetsound.edu.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

·         Canvas

·         Google Workspace

·         KACE ticketing system

·         myPugetSound

·         PeopleSoft Human Resources

·         PeopleSoft Financials

·         PeopleSoft Campus Solutions

·         VPN

·         Zoom

·         Various Puget Sound systems and applications

ADDITIONAL INFORMATION:

·         The university network, internet access, and wireless will NOT be affected.

·         Email and calendar, vDesk, campus file servers, telephones, and pugetsound.edu will NOT be affected.

·         Thank you for your patience as we conduct this important work.

·         For more information about Okta, single sign-on, or multi-factor authentication, please see https://www.pugetsound.edu/about/offices-services/technology-services/okta.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the Technology Service Desk at 253-879-8585 or servicedesk@pugetsound.edu.