Monthly Archives: September 2011

[Completed] Production Patch Maintenance 09/25/2011

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[Updated 9/25/11, 12:02 PM] The quarterly patch maintenance was completed at 11:55 AM, and all systems are back online. The next production patch window is scheduled for Sunday, October 30, and will be a monthly patch.

The quarterly patch maintenance is scheduled for Sunday the 25th of September 2011, from 4:00 AM to 12:00 PM. All services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • Print Services
  • vDesk

[Resolved] Moodle Intermittently Unavailable 9/14/11

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[Update 6:15 AM 9/15/2011] Moodle service is now restored.

[Update 1:32 AM] Moodle is unavailable as of 11:30 this evening. We are currently working on the problem, and we will have service restored by the start of classes today.

[Update 4:45 PM] Moodle will be unavailable from 7:15 to 7:30 tonight so maintenance can be performed to address the issues experienced today. We hope to see service restored and stabilized once that is done. Thank you again for your patience.

The Moodle learning management system is experiencing intermittent service disruptions at this time. We are working as quickly as possible to stabilize the availability of this service. We appreciate your patience.

[Completed] Pre-Production Maintenance 09/15/2011 from 7:00 am to 9:00 am

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Pre-Production Patch Maintenance completed at 8:35 am, all test and development servers which were patched this morning are back on line. The next scheduled Patch Maintenance, is the Production Patch Maintenance on Sunday the 25th of September 2011. Another blog will be posted prior to the Patch Maintenance day.

Pre-Production Patch Maintenance window for this month will be Thursday the 15th of September from 7 am to 9 am. The following pre-production servers may be unavailable due to maintenance during this time:

Linux and Windows systems:

1. lummi
2. hope
3. Decatur
4. Squaxin
5. Shaw
6. Philchuck
7. mysqldev
8. moodle2
9. kickstart
10. ldaprelay-dev
11. tomcat-dev
12. maharadev
13. alacartedev
14. vmctdb1-d
15. vmlxss1-d
16. vmlxss2-d
17. vmlxwb2-d
18. vmlxwb3-t
19. lxss3
20. lxwb4
21. FIDALGO
22. ISIS
23. OSIRIS
24. KETRON
25. VS0
26. ATHABASCADEV
27. SERVICEDESKACD
28. BASIS (VM)
29. KRONOSTEST (VM)
30. SOUNDNETDEV (VM)
31. WNPH-P (VM)
32. WNFM1-D
33. WNFM2-D
34. WNCU01-D
35. WNXA01-D
36. WNBA01-P
37. WNXA02-D

Furthermore, Oracle systems may be unavailable starting at 6:00 AM:
bjp for ridge and summit
banner for ridge and summit
Job submission for ridge and summit
OAS on hope and deactur
Oracle Forms on Fidalgo

[Resolved] vDesk Performance and Printing Problems – Week of 9/5/2011

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Throughout this past week many members of the campus community have experienced problems with the new vDesk applications. These have included trouble launching applications and an inability to view or print to available printers. As of Friday morning 9/9/2011 we have been able to alleviate the situation. We continue to monitor the system.

Thank you for you for your patience and understanding.