No Patch Maintenance scheduled for the month of May, do to student Study period and Finals week. The next scheduled Patch Maintenance Window will be in June 2012. There will be a Quarterly Server Patch Maintenance in the Month of June. The June Patching will be for Pre-production servers on the 7th of June 2012, from 7 a.m. to 9 a.m., and Production servers Patch Maintenance will be on the 10th of June 2012 from 3 a.m. to 4 p.m.
[Resolved] Cascade Web Unavailable – 04/16/2012 3:00 pm
[Updated 04/16/2012 3:10 pm] Access to Cascade Web has been restored. Thank you again for your patience and understanding.
Members of the campus community have reported that they are unable to login into Cascade Web. They are redirected to an Internal Server Error message page. We are working to restore access as quickly as possible. We apologize for the inconvenience.
[Completed] Production Monthly Patch Maintenance Sunday the 8th of April 2012, from 3:00 am to 12:00 pm
[Completed] The Monthly Patch Maintenance was completed at 11:10 a.m. All servers and services taken down for this maintenance period are up and back online. A notification of the next scheduled maintenance will be posted.
The monthly patch maintenance is scheduled for Sunday the 8th of April 2012, from 3:00 AM to 12:00 PM. Most services, may be intermittently or entirely unavailable, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Database applications: Cascade, FAMIS, Millennium, and Banner
- Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
- vDesk
- Print Services
An update will be posted once Server Maintenance has been completed.
[Resolved] Blogs Available Again – 4/2/2012
Blogs.pugetsound.edu needed to be unavailable for a brief period to complete some emergency server maintenance, but has returned to service, after about a 5 min. outage.
[Completed] Pre-Production Patch Maintenance the 5th of April 2012, 7:00 a.m. to 9:00 a.m.
The Pre-Production Patch Maintenance has been completed at 8:50 a.m., and all servers patched during this time period are back online. This Sunday the 8th of April is a scheduled Monthly Patch Maintenance Window, and a separate blog will be posted.
On Thursday the 5th of April 2012, from 7:00 AM – 9:00 AM most pre-production servers are to be patched. This means that most test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to these pre-production servers.
This should not affect any production services such as:
Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications: Cascade, FAMIS, Millennium, and Banner
Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
Print Services
vDesk
A follow up email and update to the blog will be posted once Pre-Production Patch Maintenance has been completed.
[Resolved] Cascade, Banner, and Soundnet Now Available
[Updated 3/30/2012 5:15 pm] Cascade, Banner, and SoundNet are now available. Thank you again for your patience and understanding.
Cascade, Banner, and SoundNet were taken offline briefly for emergency server maintenance. We apologize for the inconvenience and thank you for your understanding.
Brief K20 Internet Service Disruption
The university’s K20 Internet connection experienced a brief service disruption this morning from 4:30 to 4:35 a.m. This impacted Internet access in all academic buildings as well as Web services and email. All services have been restored and are fully functional. Thank you!
[Resolved] Cascade Web Forms Unavailable – 3/23/2012 3:20 pm
[Updated 3/23/2012 3:45 pm] Cascade Web Forms are now available again. Thank you again for your patience and understanding.
Cascade Web Forms are temporarily unavailable while the server is being rebooted to resolve slowness issues reported by some users. We apologize for the inconvenience and thank you for your understanding.
[Completed]Email Maintenance Scheduled – 3/20/12 11:00 PM
Maintenance scheduled to begin at 11:00 PM on Tuesday, March 20, may cause intermittent disruptions to university email services. Work should be completed by 12:30 AM. Thank you for your understanding and patience.
[Resolved] Moodle Unavailable 03/07/2012
[Updated 03/07/2012 4:28 p.m.] Moodle is fully functional again. Some users may have lost data if they posted files or other content in Moodle between 11:00 p.m. on March 6 and 1:00 p.m. on March 7. We apologize for the inconvenience and thank you again for your patience and understanding.
Moodle has been unavailable since shortly before 1:00 p.m. We are working to restore service as quickly as possible. Thank you for your patience and understanding!
[Completed] Production Quarterly Patch Maintenance Window, 11th March 2012, 3:00 a.m. to 4:00 p.m.
[Completed] The Production Patch Maintenance was completed at 10:45 am. The next production patch maintenance window is scheduled for Sunday the 15th of April, 2012.
The monthly patch maintenance is scheduled for Sunday the 11th of March 2012, from 3:00 AM to 4:00 PM. Some services may be intermittently or entirely unavailable, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
- vDesk
Database applications: Cascade, FAMIS, Millennium, and Banner should not be affected. A followup will be posted upon completion of this scheduled patch maintenance window.
[Completed] Pre-Production Patch Maintenance, Monthly – Thursday the 1st of March 2012, 7 a.m. to 9 a.m.
The Pre-Production Patch Maintenance was completed at 9:00 am.
On Thursday the 1st of March from 7:00 AM – 9:00 AM most pre-production servers are to be patched. This means that most test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to these pre-production servers.
This should not affect any production services such as:
Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications: Cascade, FAMIS, Millennium, and Banner
Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
Print Services
vDesk
A follow up email and update to the blog will be posted once Pre-Production Patch Maintenance has been completed.
ResNet Internet Scheduled Outage.
Integra Telecom has notified us of a scheduled internet outage on 02/29/2012 from 04:00 AM (PT) to 06:00 AM (PT). This outage will only affect Internet connectivity in the Resnet Buildings.
SafeConnect Server Memory Upgrade
We will be upgrading the memory on our SafeConnect server tomorrow morning between 6:30-7:30am. This should not impact users. Basically the network access control will be opened up during the time the server is down. I will need to have Impulse Point evaluate the server after the memory is installed. Once the server is back in operation, the network access control will be turned back on. Only users that are not compliant will then be blocked again.
The upgrade is complete and the server is back online. No issues incurred. 7:30am
[Completed] Soundnet Will Be Briefly Unavailable, 8 p.m. 2/9/2012
[Updated: 8:20 p.m.] Maintenance is complete. Soundnet is running normally. Thank you for your patience.
In order to complete some maintenance on Soundnet Mysites, Soundnet will be unavailable for about 15 minutes beginning at 8 p.m., Thursday, 2/9/2012.
We apologize for the inconvenience.