[Updated 3/23/2012 3:45 pm] Cascade Web Forms are now available again. Thank you again for your patience and understanding.
Cascade Web Forms are temporarily unavailable while the server is being rebooted to resolve slowness issues reported by some users. We apologize for the inconvenience and thank you for your understanding.
Maintenance scheduled to begin at 11:00 PM on Tuesday, March 20, may cause intermittent disruptions to university email services. Work should be completed by 12:30 AM. Thank you for your understanding and patience.
[Updated 03/07/2012 4:28 p.m.] Moodle is fully functional again. Some users may have lost data if they posted files or other content in Moodle between 11:00 p.m. on March 6 and 1:00 p.m. on March 7. We apologize for the inconvenience and thank you again for your patience and understanding.
Moodle has been unavailable since shortly before 1:00 p.m. We are working to restore service as quickly as possible. Thank you for your patience and understanding!
[Completed] The Production Patch Maintenance was completed at 10:45 am. The next production patch maintenance window is scheduled for Sunday the 15th of April, 2012.
The monthly patch maintenance is scheduled for Sunday the 11th of March 2012, from 3:00 AM to 4:00 PM. Some services may be intermittently or entirely unavailable, including:
Database applications: Cascade, FAMIS, Millennium, and Banner should not be affected. A followup will be posted upon completion of this scheduled patch maintenance window.
The Pre-Production Patch Maintenance was completed at 9:00 am.
On Thursday the 1st of March from 7:00 AM – 9:00 AM most pre-production servers are to be patched. This means that most test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to these pre-production servers.
This should not affect any production services such as:
Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications: Cascade, FAMIS, Millennium, and Banner
Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
Print Services
vDesk
A follow up email and update to the blog will be posted once Pre-Production Patch Maintenance has been completed.
Integra Telecom has notified us of a scheduled internet outage on 02/29/2012 from 04:00 AM (PT) to 06:00 AM (PT). This outage will only affect Internet connectivity in the Resnet Buildings.
We will be upgrading the memory on our SafeConnect server tomorrow morning between 6:30-7:30am. This should not impact users. Basically the network access control will be opened up during the time the server is down. I will need to have Impulse Point evaluate the server after the memory is installed. Once the server is back in operation, the network access control will be turned back on. Only users that are not compliant will then be blocked again.
The upgrade is complete and the server is back online. No issues incurred. 7:30am
[Updated: 8:20 p.m.] Maintenance is complete. Soundnet is running normally. Thank you for your patience.
In order to complete some maintenance on Soundnet Mysites, Soundnet will be unavailable for about 15 minutes beginning at 8 p.m., Thursday, 2/9/2012.
We apologize for the inconvenience.
[Updated 02/09/2012 8:29 p.m.] Soundnet is fully functional again. Thank you for your patience and understanding.
Mysites on Soundnet are temporarily unaccessible.
We are working to restore service as quickly as possible. We appreciate your patience and apologize for the inconvenience.
Updates will be posted here as soon as they become available.
Production patch maintenance for Sunday, February 12th, 2012 has completed as of 11:00 AM PST.
The monthly patch maintenance is scheduled for Sunday the 12th of February 2012, from 3:00 AM to 12:00 PM. Most services, may be intermittently or entirely unavailable, including:
An update will be posted once Server Maintenance has been completed.
The Pre-Production Patch Maintenance was completed at 8:50 am.
On Thursday the 2nd of February from 7:00 AM – 9:00 AM most pre-production servers are to be patched. This means that most test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to these pre-production servers.
This should not affect any production services such as:
Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications: Cascade, FAMIS, Millennium, and Banner
Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
Print Services
vDesk
A follow up email and update to the blog will be posted once Pre-Production Patch Maintenance has been completed.
[Updated 01/30/2012 5:14 p.m.] Network access has been restored for affected users. Thank you again for your patience and understanding.
Some members of the campus community have reported that they are unable to access the Internet. They are being continuously prompted to install the Safe Connect Key, and are constantly being redirected to that page, restricting the ability to access off-campus websites.
We are working to restore service as quickly as possible. We appreciate your patience and apologize greatly for the inconvenience.
Updates will be posted here as soon as they become available.
[Updated 1/15/12, 11:25 am] The Monthly patch maintenance was completed at 11:22 AM, and all systems are back online. The next production patch window is scheduled for Sunday, February 12th, and will be a monthly patch.
The monthly patch maintenance is scheduled for Sunday the 15th of January 2012, from 6:00 AM to 12:00 PM. Most services, may be intermittently or entirely unavailable, including:
Vdesk will not be affected by this outage. An update will be posted once Server Maintenance has been completed.
The Pre-Production Patch Maintenance was completed at 9 am.
On Thursday the 12th of January from 7:00 AM – 9:00 AM all pre-production servers are to be patched. This means that most test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to these pre-production servers.
This should not affect any production services such as:
Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications: Cascade, FAMIS, Millennium, and Banner
Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
Print Services
vDesk
A follow up email and update to the blog will be posted once Pre-Production Patch Maintenance has been completed.
[Updated 10:45 p.m.] The maintenance is complete, and Soundnet has returned to service.
Thank you for your patience.
Soundnet will be unavailable tonight from 10-11 p.m. tonight. Some upgrades to calendaring features will be installed during that time.