Category Archives: Patches & Upgrades

6/28/09 Maintenance Window Details

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See the post in the “Maintenance Windows” catagory for the public communication.

This month the Sophos PMX servers were patched with the latest Linux patches, and upgraded to the latest PureMessage version.

We also did the following non-recuring tasks:

  • Upgraded Alexandria’s MD3000 Firmware
  • Upgraded AntiVirus to EPO on Webserver1 and Webserver2
  • Cleared stale VSS copies on SanJuan

Finally, all production Windows servers were patched:

  • Alexandria
  • BE1
  • BE2
  • BE3
  • CBORDFSS
  • CLTACC1
  • CLTACC2
  • CMS
  • DHCP-1
  • DM-1 to DM-8
  • EPO
  • FE1
  • FE2
  • ILLIAD
  • INTCHK
  • KEEPER
  • KRONOS
  • LENEL
  • MAURY2
  • MBS1
  • MBS2
  • MBS3
  • MEDIA
  • MERLIN2
  • MICROS
  • MSPROJECT
  • ODYSSEY
  • PROJECTS
  • SANJUAN
  • UPSCA03
  • VASHON
  • VERONICA
  • VIAWARP
  • VMMON
  • WEBSERVER1
  • WEBSERVER2

[Complete] Next Maintenance Window 6/28/09

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This month’s outage was completed 1:30PM.  All services other than Cascade Web and Banner were available by noon as expected.

The next production maintenance window is Sunday, June 28th, from 8:00 AM to 4:00 PM.

From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications:  Cascade, FAMIS, Millennium, and Banner

Please note that Cascade Web and Banner will continue to be unavailable until 4:00 PM.

Office 2007 Compatibility Files Installed on Campus Computers

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In preparation for the Office 2007 deployment in late July, Microsoft Office Compatibility files will be installed on campus computers this evening. In addition, we will be performing system scans over the next few days to ensure PCs meet the minimum requirements for Office 2007.

No action is needed from the campus community and the files will be automatically applied upon rebooting after June 23, 2009. The reboot may take a minute or two as files are applied.

To install the Microsoft Office Compatibility Pack on your home computer, follow the links on our download page.

Visit our Web site for information on today’s preparation phase or the coming Office 2007 project.

[Complete] Pre-Production Patch Window 6/18/09 7am-9am

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Only the following servers were patched due to limited staff availability:

  • EXDEV
  • FIDALGO
  • GALAXY
  • KETRON
  • PORTAL
  • VS0

During this month’s pre-production patch window the following servers will be patched from 7am-9am on Thursday 6/18/09:

  • lummi
  • pilchuck
  • kickstart
  • moodle2
  • EXDEV
  • FIDALGO
  • GALAXY
  • KETRON
  • PORTAL
  • VS0

\merlin2oiscommonnssgdocumentationpatchprocessjune2009june2009.docx

5/31/09 Maintenance Details

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See the post in the “Maintenance Windows” catagory for the public communication.  This post is to expand on what servers were patched, and basic changes.  All of the following patches were applied by noon.

The following windows servers were patched (Windows updates):

ALEXANDRIA

BE1

BE2

BE3

CLTACC1

CLTACC2

CMS

DHCP-1

DM-1 to DM-8

EPO

FE1

FE2

ILLIAD

INTCHK

KEEPER

MAURY2

MBS1

MBS2

MBS3

MEDIA

MERLIN2

PROJECTS

SANJUAN

VASHON

VERONICA

VIAWARP

VMMON

WEBSERVER1 (SP2 applied)

WEBSERVER2 (SP2 applied)

VMWare:

vmhost1

Linux (all available OS and Dell RAID FW/Drives as applicable):

orcas

tahoma

purgatory

styx

hades

gehenna

Additional changes on Sophos PMX servers:

Purgatory:

Turned Perc write cache on (write back), and changed linux readahead:

sudo blockdev –setra 8388608 /dev/sda
Rest:
policy on
adaptive read ahead

Databases unavailable, 1/10/2009

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Campus email text:
Saturday, January 10, Technology Services will be performing important updates on our database systems. There will be two groups of outages:

5 AM until 8 PM – Cascade and Cascade Web will be unavailable.
9 AM until Noon – Banner, Famis, Basis, and Millennium will be unavailable.

Email, network files and shares, and other network services will not be impacted.

Details:
Cascade database is switching to new hardware and upgrading to 10g. Administrative toolset is being upgraded to 10g and deployed on new hardware.
Banner, Famis, Basis, and Millennium will be patched to make them compatible with 10g.

New Storage Array and SAN Installation Complete 10/27/2008

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The Installation of the new storage array and SAN to support upgrades of the database and email systems was completed with the reboots of all database servers from 5:30 to 6:30 AM this morning. CRM was restored at 7:45 AM. The extended timeframe was necessary to ensure that all existing and new LUNs had redundant paths to their hosts in the SAN.