Category Archives: Patches & Upgrades

Mac Management Announcement 2/15/2016

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As a first step to improve the security of our campus computers, as well as the campus network, we will be instituting a new policy to ensure that Macs on campus are up to date with all the latest security updates from Apple. This will bring our Mac computing experience more in line with our Windows computing experience.

Effective Monday, February 22, university-owned Mac computers will automatically be prompted to download and install critical operating system updates. If the download requires a restart, you will have the ability to postpone this restart up to two times. For the third time, the restart will proceed after you click okay.

Please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu if you have any questions or concerns.

Pre-Production Server Patch Maintenance 2/14/2016 [Complete]

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[Update 2/14/2015 4:45 PM] Our scheduled pre-production server patch maintenance has been completed successfully.

Pre-Production Server Patch Maintenance is scheduled for Sunday, 2/14/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

PeopleSoft Enhancement Installation, January 22 and January 25 [COMPLETED]

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[1/26/2016, 10:13 am] Work has been completed on this installation.

[Original] PeopleSoft will be undergoing work to enhance password and username self-service functionality.  No loss of service is expected, however we will post updates should this work pose any issues during this installation window.

Thank you!

 

Campus Systems Unavailable Due to Scheduled Maintenance 01/10/2016

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[Update 1/10/2015 9:00 PM] We have nearly completed our production patch maintenance.  All systems have been fully patched as of 11:40 AM except for one portion of Exchange (our email and calendar system).  We expect to have that portion finished up tomorrow.  We do not expect that it will have any impact on end users. We’ll post an update to the blog when the final portion has been completed. If you experience any difficulties please contact the service desk at x8585.

[Original] Production server patch maintenance is scheduled for Sunday, January 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

Pre-Production Server Patch Maintenance 12/13/2015

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[Update 12/13/2015 1:30 PM] Our scheduled pre-production server patch maintenance has been completed successfully.

Pre-Production Server Patch Maintenance is scheduled for Sunday, 12/13/2015, from 8 a.m. to 5pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

PeopleSoft Campus Intermittently Available Saturday, November 21 from 7:00 a.m. to 10:45 a.m. [Completed]

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[10:45] Work has been completed on the upgrade.

[Original] Due to scheduled maintenance, access to PeopleSoft Campus will be intermittent on Saturday, November 21st starting at 7:00 a.m. for a PeopleSoft upgrade.

We will post an update when the work is completed. Thank you for your patience while we conduct this necessary work!

Campus Systems Unavailable Due to Scheduled Maintenance 11/15/2015

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[Update 11/15/2015 9:20 AM] Our scheduled production server patch maintenance has been completed successfully.

Production server patch maintenance is scheduled for Sunday, November 15, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

PeopleSoft Finance Intermittently Available Saturday, October 10 from 8:00 a.m. to 9:30 a.m. [Complete]

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[9:32] Work has been completed on the upgrade.

[Original] Due to scheduled maintenance, access to PeopleSoft Finance will be intermittent on Saturday, October 10th between 8:00 a.m. and 9:30 a.m for a PeopleSoft upgrade. We  will post an update when the work is completed. Thank you for your patience while we conduct this necessary work!

Pre-Production Server Patch Maintenance 10/11/2015 [Completed]

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[Update 10/11/2015 8:25 AM] Our scheduled pre-production server patch maintenance has been completed successfully.

Pre-Production Server Patch Maintenance is scheduled for Sunday, 10/11/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 9/13/2015 [Completed]

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[Update 9/13/2015 10:35 AM] Our scheduled production server patch maintenance has been completed successfully.

[Original] Production server patch maintenance is scheduled for Sunday, September 13, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

Pre-Production Server Patch Maintenance 8/16/2015 [Completed]

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[Update 8/16/2015 11:35 AM] Our scheduled pre-production server patch maintenance has been completed successfully.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 8/16/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Telephone System Upgrade 7 p.m. 7/10/15 – 5 p.m. 7/12/15 [Completed]

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[Updated 1:30 a.m. 7/12] Phone system upgrade complete.

Starting Friday evening at 7 p.m., TS staff will be performing an upgrade to the telephone system. Phones may power cycle multiple times during the upgrade but we do not expect any system-wide outages.

If there are any concerns regarding phones not working properly after the upgrade is complete please contact the Service Desk via email: servicedesk@pugetsound.edu or from a mobile phone: 253 879 8585.

Thank you for your patience.

Campus Systems Unavailable Due to Maintenance 6/14/2015 [completed]

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[Updated 6/14/2015 10:08am] Our scheduled maintenance has been completed.

[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, June 14. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

myPugetSound Unavailable – Saturday, May 9 [Complete]

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[Updated 5/9/15 2:30pm] The PeopleTools upgrade of myPugetSound to 8.54 is complete, and the environment is now available for use at https://my.pugetsound.edu.

If you run into any issues with how Portal is displaying  when you log in, please try clearing your browser cache and trying again. If the issue still persists, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. 

[Original] Due to a scheduled system upgrade, myPugetSound will be unavailable between 8:00 a.m. and 4:00 p.m. on Saturday, May 9. Please note that PeopleSoft Financials, PeopleSoft Campus, and PeopleSoft Human Resources will not be affected and can still be accessed through Cascade. An update will be posted here after the maintenance has been completed.

Pre-Production Server Patch Maintenance 5/10/2015 [completed]

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[Updated 5/10/15 9:30am] Our scheduled maintenance has been completed.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 5/10/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!