[Updated 11:30 a.m. 7/11] The updates have been completed. Cascade returns to service.
[Original] Cascade will be unavailable from 9 to 11 a.m. Saturday, July 11th while we perform an essential upgrade of a component of that system.
Thank you for your patience as we keep our systems up to date!
I will be upgrading the IOS on our Core Router (Cisco 6905) at 5:00am tomorrow morning (Tuesday Feb 8th).
The upgrade is to enable a new 10GB interface slot card.
All preparations are already in place, so I expect the downtimes to be short (5-10min each) and intermittent between 5:00-6:00am.
During the downtimes, all inter network-connectivity will be disabled. There will be no access to any services or resources during this time.
This will include but not limited to: email, internet, databases, VPN, etc.
All production databases were patched successfully. If you experience any issues with Puget Sound systems, please contact TechHelp at (253) 879-8585.
The next production maintenance window is Sunday, November 29th, from 8:00 AM to noon. From 8:00 AM to noon, all database services may be intermittently or entirely unavailable, including: Cascade, FAMIS, Millennium, and Banner.
Updated 10/25/2009 @ noon — All production servers were patched successfully. If you experience any issues with Puget Sound systems, please contact TechHelp at (253) 879-8585.
The next production maintenance window is Sunday, October 25th, from 8:00 AM to noon.
From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:
The following systems were patched today between 8am and noon:
Updated 9/27/2009 at 2:30pm
All maintenance is completed as planned without any unexpected problems. Most services were available by noon and all services are available as of 2:30pm.
The next production maintenance window is Sunday, September 27th, from 8:00 AM to 4:00 PM.
All services may be intermittently or entirely unavailable from 8:00 AM to 4:00 PM, including:
3/13/2009
The maximum SSO session duration value (not the inactivity timeout) had previously been set incorrectly to 0.5 hours, which was treated as 0, preventing the SSO cookie from maintaining a session.
This value was set to the normal value of 8 hours.
[Update 3/19/09 4:20 PM] Services have been restored. The application services were stopped and restarted. Root cause analysis in underway.
The application server that hosts Cascade is currently unavailable. Other services impacted are Cascade, Portal, Discoverer, CRM, and Views Flash Survey. TS is aware of the problem and it is being investigated.