Category Archives: Announcements

[Completed] Pre-Production Maintenance 04/21/2011 from 7:00 am to 9:00 am

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The Pre-Production patching has been completed at 8:40 am. The next scheduled outage will be Sunday the 24th of April, for all remaining Production servers. A separate blog post will be posted.

On Thursday April 21st from 7:00 AM – 9:00 AM the following pre-production servers may be unavailable due to maintenance:
lummi
hope
decatur
squaxin
shaw
pilchuck
moodle2
kickstart
mysqldev
maharadev
ldaprelay-dev
tomcat-dev
alacartedev
union
shibb-sp
vmctdb1-d
vmlxss1-d
vmlxwb2-d
EXDEV
FIDALGO
ISIS
OSIRIS
KETRON
PORTAL
VS0
ATHABASCADEV
HELPDESKACD
Furthermore, Oracle systems may be unavailable starting at 5:00 AM:
bjp for ridge and summit
Clean address for ridge and summit
Job submission
OAS on hope and deactur
Oracle Forms on Fidalgo

[Resolved] Online Services Temporarily Interrupted 4/12/11

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[Updated 2:13 PM] All services have been completely restored. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

We are experiencing intermittent outages with some online services, including the university website, Puget Sound blogs, and Moodle. We are working to restore full service. Thank you for your patience!

[Resolved] Service Interruptions for Website, Moodle, I-Commons Printing 3/30/11

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[Updated 1:00 PM] Service has been restored and stable for the past two hours. If you do experience any issues accessing the website, Moodle, printing in I-Commons, or any other service, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you!

A server issue is affecting multiple services, including the university website, Moodle, and printing in the Library’s I-Commons area. We are working as quickly as possible to restore full service. Thank you for your patience!

[Complete] Production Maintenance 3/27 from 8: 00 AM to 12:00 pm

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Update at 11:30 am 3/27/2011: All maintenance complete.

The next production maintenance window is Sunday, April 24th, from 8:00 am to noon.

On Sunday March 27th from 8:00 AM to 12:00 PM the following production servers may be intermittently unavailable due to maintenance:

Merlin2
Google
SQL
Harstine

Services Affected:
Cascade, Banner, Bosscops, Bosscars, Surveys, Apex, Kronos, Sharepoint, Food Services Suite, and possibly XenApps.

[Completed] Telephone Maintenance Scheduled for Friday 3/11/11

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[Updated 3/11/11 4:30 AM] Maintenance has been completed and telephone service has been restored.

The university’s telephone system will be disabled at 5:00 AM on Friday, March 11, in order to conduct routine maintenance. Service will be restored by 5:30 AM. We appreciate your patience as we perform this work. If you have any questions or concerns, please contact Telephone Services at phones@pugetsound.edu.

[Resolved] University Web Servers Down 3/8/11

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Beginning at 6:50 AM, the university’s web servers went down, and the university’s website, listservs, and Moodle learning management system became unavailable. All services have now been restored.

We appreciate your patience and apologize for any inconvenience. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

E-mail Service Affected by Increase in Spam 3/4/2011

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A marked increase in spam activity has impacted Puget Sound’s e-mail system today. Members of the campus community may experience slow delivery of messages sent from a Puget Sound account to other e-mail systems such as Comcast, Gmail, Hotmail, Yahoo, etc.

We are working to restore normal service levels as quickly as possible. Thank you for your patience!

[Completed] Production Maintenance Window 2/27/2011 From 8:00 AM to 12:00 PM

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The next production maintenance window is Sunday, March 27th, from 8:00 AM to 4:00 PM.

From 8:00 AM to 12:00 PM, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • Personal and departmental file shares (on Alexandria and Merlin2)

[Completed] Service Disruptions due to Scheduled Maintenance 2/22/11 5:30 AM

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[Update 2/22/11 6:37 AM] Maintenance is completed and all services have been restored.

Some Puget Sound online services, including Cascade, Banner, pugetsound.jobs, LoggerJobs, and the Online Service Desk may be temporarily disrupted between 5:30 and 6:00 AM on Tuesday, February 22, as required maintenance is performed.

An update will be posted when maintenance is completed. Thank you for your patience!