Author Archives: Jamie Daniel

{ACCOUNT MANAGEMENT} PLANNED MAINTENANCE: Friday 9/22 @ 5 p.m. – Sunday 9/24 @ 10 p.m.

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This is an announcement from Technology Services (TS).

 

PLANNED MAINTENANCE: ACCOUNT MANAGEMENT  

DATE AND TIME:  Friday September 22 @ 5 p.m. – Sunday September 24 @ 10 p.m.

 

REASON FOR IMPACT: The Technology Services team will be moving our Account Management system from Cascade to PeopleSoft.  

 

ADDITIONAL INFORMATION:

·        Users who are Campus Role Managers will not be able to access the Account Management system to grant privileges

·        Self-Service password reset via myPugetSound.edu may be unavailable intermittently  

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website

 

 

 

Campus Printing Issues 05/19/2017

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TS is currently troubleshooting a network issue that has caused some campus printing problems (e.g. you receive a printing error or your computer shows the printer as “Offline” even though the printer itself is on and ready). We’re working to resolve this as quickly as possible. For more information please contact the Service Desk at 253-879-8585.

vDesk Outage – 05/12/17 [RESOLVED]

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1:20p – The vDesk environment is available. Thank you for your patience.

10:23a – We are experiencing an issue with our vDesk environment that is preventing people from accessing any of the vDesk clients/ resources. We are working with the vendor to resolve this issue as quickly as possible. If you would like notification when vDesk is available again, please contact the Service Desk at 253-879-8585.