Author Archives: jhoover

Pre-Production Server Patch Maintenance 08/07/2016 [completed]

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[update 08/07/2016 12:25 p.m.] Patching has been completed. There’s a sign-in issue with cascade-test that will be resolved at a later time.

[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 08/07/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 07/10/2016 [completed]

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[update 07/10/2016 12:45 p.m.] The single sign on component of Cascade has been finished.

This concludes our planned patch maintenance and database migration for this weekend.

[update 07/10/2016 11:55 a.m.] We’re nearly complete with our work except for the single sign on component in Cascade is still outstanding. This will only affect users attempting to log into Cascade via the web. The other back-end processes in Cascade are verified operational.

Our database migration to the new storage array was successful and PeopleSoft is fully operational.

The rest of our production systems have been successfully patched.

An update will be made when the single sign on component has been fixed. This is expected to be resolved this afternoon.

[original] Production server patch maintenance is scheduled for Sunday, July 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance 6/12/2016 [complete]

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[Updated 6/12/2016 12:10 pm] Our scheduled pre-production server patch maintenance has been completed successfully.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 6/12/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 06/05/2016 [complete]

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[Update 06/05/2016 12:08 p.m.] Our scheduled production server patch maintenance has been completed successfully.​​

[Original] Production server patch maintenance is scheduled for Sunday, June 5, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

[CANCELED] Campus Systems Unavailable Due to Scheduled Maintenance 05/08/2016

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[Update 05/04/2016] This scheduled maintenance has been canceled. It will be rescheduled for a different Sunday and a new announcement will be made.

[Original] Production server patch maintenance is scheduled for Sunday, May 8, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance 4/17/2016 [Complete]

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[Updated 4/17/2016 6:55 pm] Our scheduled pre-production server patch maintenance has been completed successfully.

[Original post] Pre-Production Server Patch Maintenance is scheduled for Sunday, 4/17/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 03/13/2016 [Complete]

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[Update 03/13/2016 10:17 a.m.] Our scheduled production server patch maintenance has been completed successfully.

[Original] Production server patch maintenance is scheduled for Sunday, March 13, from 4:00 a.m. until 1 p.m. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance 2/14/2016 [Complete]

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[Update 2/14/2015 4:45 PM] Our scheduled pre-production server patch maintenance has been completed successfully.

Pre-Production Server Patch Maintenance is scheduled for Sunday, 2/14/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 01/10/2016

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[Update 1/10/2015 9:00 PM] We have nearly completed our production patch maintenance.  All systems have been fully patched as of 11:40 AM except for one portion of Exchange (our email and calendar system).  We expect to have that portion finished up tomorrow.  We do not expect that it will have any impact on end users. We’ll post an update to the blog when the final portion has been completed. If you experience any difficulties please contact the service desk at x8585.

[Original] Production server patch maintenance is scheduled for Sunday, January 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

Campus Systems Unavailable Due to Scheduled Maintenance 9/13/2015 [Completed]

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[Update 9/13/2015 10:35 AM] Our scheduled production server patch maintenance has been completed successfully.

[Original] Production server patch maintenance is scheduled for Sunday, September 13, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

Pre-Production Server Patch Maintenance 8/16/2015 [Completed]

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[Update 8/16/2015 11:35 AM] Our scheduled pre-production server patch maintenance has been completed successfully.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 8/16/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Maintenance 6/14/2015 [completed]

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[Updated 6/14/2015 10:08am] Our scheduled maintenance has been completed.

[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, June 14. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

Pre-Production Server Patch Maintenance 5/10/2015 [completed]

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[Updated 5/10/15 9:30am] Our scheduled maintenance has been completed.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 5/10/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Web server emergency maintenance 08/18/2014 at 9:00 PM [completed]

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[Updated 9:11 PM 08/18/2014] Our maintenance on the web server has been completed.

[Original post] At 9:00 PM on 08/18/2014 we will be performing emergency maintenance on the main web server that may result in unavailability of the Puget Sound web site, http://pugetsound.edu. This maintenance window is expected to last approximately 10 minutes.