Author Archives: chand

[Tscommunications] {Network} ISP Demand Maintenance (External Phone Service)-Friday February 25, 11pm-6am

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NETWORK : ISP Demand Maintenance (External Phone Service) – Friday February 25, 11pm-6am

REASON FOR IMPACT:

Service provider will implement Demand maintenance to perform a mandated fiber relocation.

Your service(s) are protected and will experience switch hits when network traffic is moved to protection paths for this event.

ADDITIONAL INFORMATION:

  • Phone service to off campus numbers may have short periods of interruption during maintenance window.
  • Internal, on-campus, phone service will not be affected. Calls between campus phones will remain up during maintenance window.
  • Internet connectivity will not be affected.
  • External VPN access to campus resources will not be affected.
  • Thank you for your patience as we conduct this important work.
  • For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

 

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

[Tscommunications] {Network} Campus WiFi Maintenance – Sunday February 13, 5am-9am [COMPLETE]

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NETWORK : Campus Wi-Fi Maintenance-Sunday February 13, 5am-9am

REASON FOR IMPACT:

To ensure a secure, reliable computing environment TS will be updating firmware across the Wi-Fi network.

ADDITIONAL INFORMATION:

  • Updating Aruba Wireless controller and access point firmware
  • Campus Wi-Fi and external access will be intermittent for short periods of time (approximately 15-30 minutes at a time) during the maintenance window.
  • Internal wired on-campus services such as phones, the data network and access to university resources will not be affected on campus
  • External VPN access to campus resources will not be affected.
  • Thank you for your patience as we conduct this important work.
  • For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

 

For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

 

Respectfully,

 

Cody Hand
Network Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416-1068
T: 253.879.2873

pugetsound.edu/ts