Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Wi-Fi, Systems, and Applications: Planned Maintenance

Sunday, April 16 @ 6 a.m. – 6 p.m.

SYSTEMS IMPACTED: 

From 6 a.m. to 9 a.m. a firmware update will be installed on our Wi-Fi system. This will cause a Wi-Fi network outage on campus resulting in the following:

• Internet access will be unavailable via Wi-Fi.

• Accessing services on campus using Wi-Fi that require a network connection will not be available, including file shares, PeopleSoft, and other services.

• Systems connected to a wired network connection will continue to work normally.

From 6 a.m. – 6 p.m., the following systems will be intermittently unavailable:

• Campus file servers

• myPugetSound.edu

• PeopleSoft Human Resources

• PeopleSoft Financials

• PeopleSoft Campus Solutions

• vDesk

• Various Puget Sound systems and applications

REASON FOR IMPACT:

• To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

• Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don’t hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu