The planned replacement of the SSL certificate for kbox.pugetsound.edu is complete and Kace is fully online
Monthly Archives: October 2020
[Tscommunications] {PUGETSOUND SYSTEMS}: Planned Maintenance, Tuesday Oct. 20th, 2020 7:00 a.m. – 7:30 a.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Tuesday, October 20, 2020 from 7:00 a.m. – 7:30 p.m.
SYSTEMS IMPACTED:
· KACE Help Desk Ticketing System
REASON FOR IMPACT:
· A security certificate is expiring and will be replaced with a new one.
ADDITIONAL INFORMATION:
· KACE will be intermittently unavailable during the maintenance window as the new security certificate is applied.
· During this time if you need assistance during this maintenance window please call the Service Desk at x8585 or email them at servicedesk@pugetsound.edu
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For additional support questions please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Oct 11, 6 a.m.-3 p.m. [COMPLETE]
Our planned maintenance event is now complete.
From: Kristen Spiese
Sent: Thursday, October 1, 2020 11:37 AM
To: TS Communications
Cc: TS Maintblog
Subject: {PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Oct 11, 6 a.m.-3 p.m.
Sent: Thursday, October 1, 2020 11:37 AM
To: TS Communications
Cc: TS Maintblog
Subject: {PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Oct 11, 6 a.m.-3 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, October 11, 2020 from 6 a.m.-3 p.m. [COMPLETE]
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Oct 11, 6 a.m.-3 p.m.
This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, October 11, 2020 from 6 a.m.-3 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.