Happy Summer!

We’ll be spending the summer thinking about lots of ways to make the library run more smoothly when you’re all back next semester. Thanks for all your suggestions and questions! Keep on letting us know what you’re thinking, and we’ll keep on trying to meet your needs!

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Great help at the circulation desk!

Two students “helped me find books that were crazy hard to find @4:40am on the last day of classes.  Their helpfulness and spirit exceeded all expectations and merits a cake, or something”

Thank you for letting us know of your experience.  We will pass it on to the students who provided such great assistance.

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Lights and Journals

flourest. lights should eventually go when it is affordable, more access to journals would be ideal

There’s sadly not much we can do about fluorescent lights right now, as they are the most feasible, economical, and sustainable solution right now for lighting. But did you see this article about new LED light technology? Maybe someday!

In terms of journals, we try very hard to provide students with the widest range of journals we can, but like all libraries we are limited by the vast range of publications and interests and the high cost of journals. As a result, we focus our efforts on journals that are central to the curriculum and use interlibrary loan to provide other articles. If there is a specific journal that you think we really need, let us know by leaving a comment, and we’ll investigate whether it is a possibility.

Right now, libraries across the country are dealing with the problem of high and rapidly increasing annual prices for journals and magazines. In fact, Harvard recently released a letter to their faculty explaining why the serials situation is untenable and what faculty could do about it.

Just as an example in the local context, in 2011, University of Puget Sound paid over $650,000 to provide access to articles in scholarly journals!

To help visualize what that means, here are a couple of examples of journals we subscribe to, with the cost of an annual subscription for each journal portrayed in equivalent buying power:

  • Angewandte chemie = 3 Vespa scooters
  • Social science: Journal of organizational behavior = 3 iPad 2’s
  • English studies = 14 Kindles
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Print Allottments

Why are we going to have to pay for printing next year after 750 “sides?” We pay almost $50,000 to go here, I think that should cover as much printing as we need, as many of our classes require a ton of reading, and some of us work better with hard copies. I know you claim it’s part of a “green” initiative, but most people recycle, so I have a hard time believing it’s not just a way to make money. And why should we pay for a side and not a sheet? Isn’t the point of being “green” double-siding a paper? If you’re going to count prints, it should be the number of pages, not the number of “sides” that we print, as it defeats the purpose.

Actually, very few students will ever have to pay for printing! Technology Services manages printing, and here is what they have to say about payment and the print green campaign:

Based on records of past usage, the vast majority of students will never exhaust the 750 print credits alotted to them each semester.

More Print Green information can be found at the following web site:  http://pugetsound.edu/printgreen

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Staplers

WTF is up w/ the staplers!?

We do our best to keep the staplers in good working order, but many of the problems are due to how they are used by the patrons.  Like any other piece of equipment, they need to be used properly in order for them to continue to work.  Also, many stapler issues can be fixed if you ask for assistance from the library staff.  For example, we try to keep staples in the staplers, but cannot always know when they are empty.  Please let us know a stapler is empty and we can refill it very quickly. Sometimes, too, a small staple jam that we could fix in a moment turns into a huge staple jam when no one reports it:

Stapler Jam

So please, let us know, and we’ll all be happier!

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Night Technology Assistance

It would be nice to have a night time Tech person available for more technical questions.

Technology Services in the library’s lower level is available to help you until 7pm every Monday through Thursday.

After 7, you can report your technology problems by

For other types of technical questions, you can take a look at TS’s Self Help pages or ask the student at the Learning Commons desk, who can help you with some situations.

Learning Commons desk students are a great resource for printer issues and some how-to issues. What they can’t solve, they can pass on to TS and other staff.

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Staplers

staplers with different staples – not working – always jammes. I think we need something easier for kids to manage

We keep two kinds of staplers as a courtesy to library users.

The heavy duty stapler is much more robust than our regular staplers, which means it lasts longer and staples bigger chunks of paper. But there’s no way around it–it requires heavy duty staples different from the usual staples.

The smaller staplers are easier to use, but of course take regular staples. We know they may be preferable when you have just a few sheets, but they’re also much less dependable than the heavy duty stapler.

Because of the different types of staple, please, please ask the desk student on duty to refill the staplers rather than refilling them yourselves! That will keep us, and you, in finer stapling fettle.

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Printing problems

The printing process at the library is terrible.  Should not take more than 10 minutes to print a paper.

We are sorry to hear that you are having problems printing.  However, we cannot address a printing problem unless we know about it.  Did you notify any member of the library or Technology Services staff of the problem at the time?  Many issues can be remedied very quickly once we are made aware of them.  Please do not hesitate to ask for assistance when you experience any problems in the future.

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Food vending machine

Late night study sessions make people very hungry – there should be a food vending machine!

It’s true–the nights are long and the brain demands glucose to function. However, we are trying to minimize food in the library, as food can be a big attractor for pests and shorten the life of our print and electronic materials.

For that reason, we’d suggest continuing to pack tidy snacks, snacking primarily in the break room, and practicing leave no trace in the library, just like on the trail!

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Summit requests

I hate it when I get an email for a summit request, but it’s not ready for me to pick up at the circulation desk.  It’s really frustrating for me, and it makes the library staff look incompetant.  Stop getting my hopes up and then shootingdown my dreams.  Thanks. [sic]

The Summit system is currently set up to send a pick up notice immediately after the item is received electronically by the library staff.  The items are usually available at the circulation desk within 30 minutes after receiving them.  If you do receive a pick up notice for a Summit item and it is not yet at the circulation desk, please ask the library staff to look for the item in the Summit receiving area.  The alternative to the current system is to send the pick up notice at 6am the next day which seems to be an unnecessary delay in notifying the patron of the item’s arrival.

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