Summit requests

I hate it when I get an email for a summit request, but it’s not ready for me to pick up at the circulation desk.  It’s really frustrating for me, and it makes the library staff look incompetant.  Stop getting my hopes up and then shootingdown my dreams.  Thanks. [sic]

The Summit system is currently set up to send a pick up notice immediately after the item is received electronically by the library staff.  The items are usually available at the circulation desk within 30 minutes after receiving them.  If you do receive a pick up notice for a Summit item and it is not yet at the circulation desk, please ask the library staff to look for the item in the Summit receiving area.  The alternative to the current system is to send the pick up notice at 6am the next day which seems to be an unnecessary delay in notifying the patron of the item’s arrival.

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