Category Archives: Scheduled Outages

[Completed] Production Server Patch Maintenance – Sunday, 3/10/2013

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The Production Server Patch Maintenance has been completed. There is no scheduled patch maintenance for the months of April and May.

The production server patch maintenance is scheduled for Sunday, 3/10/2013, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as Moodle
  • vDesk
  • Print Services

Note: The Optimize servers are excluded from this Server Patch Maintenance Window.

An update will be posted once server maintenance has been completed. Also as a reminder of Sunday being Day Light Savings time, of Springing forward one hour.

[Completed] 5-10-minute Interruption in Internet Service 2/22/2013

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Update: 6:10 am. The replacement was completed without incident at 5:40 am. All services are online.

The Internet connection for university servers and the academic/administrative networks will be interrupted for 5-10 minutes between 5:30 and 6:00 AM Friday morning, while a faulty firewall device is replaced.

This outage will affect all outward-facing university services, but will will not affect the residential networks.

[Completed] Production Patch Maintenance – Sunday, 2/10/2013

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The February 2013 patching has been completed. All services listed below are now back up and operational. The next scheduled patching for production servers, is for March 2013. A separation blog will be posted for this patch window later.

The production patch maintenance is scheduled for Sunday, 2/10/2013, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as Moodle
  • vDesk
  • Print Services

An update will be posted once server maintenance has been completed.

Scheduled Internet Outage for Administrative Buildings

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The scheduled maintenace has been cancelled and will be rescheduled for a later time. Please disregard the previous notice.

On Sunday Dec 2nd, 3pm Eastern US time K20 will perform maintenance on one of it’s main sites. They will be doing power upgrades on one of the main racks onsite that will require an outage of the rack itself and potentially the entire site. This window is scheduled from 3pm to 7pm Eastern US time. (12:00 – 4:00pm Pacific US time).

[Completed] Quarterly Production Patch Maintenance – Sunday, 11/11/2012

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The Quarterly Production Patch Maintenance has been completed. There is no scheduled patching for the month of December.

The quarterly production patch maintenance is scheduled for Sunday, 11/11/2012, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as Moodle
  • vDesk
  • Print Services

An update will be posted once server maintenance has been completed.

[Completed] Quarterly Pre-Production Server Patch Maintenance 11/1/2012, from 7 am to 9 am.

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UPDATE: Server patching for pre-production system has been completed.

On Thursday 11/1/2012, from 7:00 AM – 9:00 AM most pre-production servers are to be patched. This means that most test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to these pre-production servers.

This should not affect any production services such as:

Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications: Cascade, FAMIS, Millennium, and Banner
Web services such as Moodle
Print Services
vDesk

[Completed] Monthly Production Patch Maintenance – Sunday, 10/14/12

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The October Server Patch Maintenance has been completed at 10:55 a.m.

The next scheduled maintenance is a Quarterly, the Pre-Production tentatively set for 11/1/2012 from 7 am to 9 am, and Production Server Maintenance tentatively set for 11/11/2012. A separate blog will be posted, prior to the maintenance performed.

The monthly production patch maintenance is scheduled for Sunday, October 14, from 3:00 AM to 12:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • vDesk
  • Print Services
  • Merlin2 server migration between 2:30am Saturday morning and 2:30am Sunday morning older version of user files may appear due to the data migration. At the end of this migration and period of time the files will be back up to date.

An update will be posted once server maintenance has been completed.

[Completed] Pre-Production Patch Maintenance Thursday the 4th of October 2012, 7:00 a.m. to 9:00 a.m.

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UPDATE:  Server patching for pre-production system has been completed.

On Thursday the 4th of October 2012, from 7:00 AM – 9:00 AM most pre-production servers are to be patched. This means that most test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to these pre-production servers.

This should not affect any production services such as:

Email, Personal and departmental file shares, Database applications, Web services, Print Services, and vdesk.

A follow up email and update to the blog will be posted once Pre-Production Patch Maintenance has been completed.

[Completed] Quarterly Production Patch Maintenance 12th August 2012, from 3:00 a.m. to 4:00 p.m.

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Most servers and services for the quarterly patch maintenance have been completed to exclude Alexandria and some test/development servers. A separate notification will be sent in TS Alerts about this.

The quarterly production patch maintenance is scheduled for Sunday the 12th of August 2012, from 3:00 AM to 4:00 PM. Most services, may be intermittently or entirely unavailable, including:

  • Email
  • Alexandria to the VMware server upgrade
  • VMware storage array upgrade
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • Optimize
  • vDesk
  • Print Services

An update will be posted once Server Maintenance has been completed.

[Completed] Pre-Production Patch Maintenance Thursday the 2nd of August 2012, from 7:00 am to 9:00 am

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The Pre-Production Patch Maintenance has been completed at 9:00 am., and all servers patched during this time period are back online. Next Sunday the 12th of August is a scheduled Quarterly Patch Maintenance Window, and a separate blog will be posted.

On Thursday the 2nd of August 2012, from 7:00 AM – 9:00 AM most pre-production servers are to be patched. This means that most test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to these pre-production servers.

This should not affect any production services such as:

Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications: Cascade, FAMIS, Millennium, and Banner
Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
Print Services
vDesk

A follow up email and update to the blog will be posted once Pre-Production Patch Maintenance has been completed.

[COMPLETED] Monthly Production Patch Maintenance July 8th, 2012

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[COMPLETED] Monthly Production Patch Maintenance July 8th, 2012 from 3:00 a.m. to 12:00 p.m.

Monthly Production Patch Maintenance July 8th, 2012 has been completed.

The monthly production patch maintenance is scheduled for Sunday July 8th, 2012 from 3:00 AM to 12:00 PM. Some services will be intermittently or entirely unavailable, including:

  • VMware hosts upgrade to ESXi 5
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • vDesk
  • Print Services

[Completed] Quarterly Production Patch Maintenance 10th June 2012, from 3:00 a.m. to 4:00 p.m.

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The Quarterly Production Patch Maintenance was completed at 4:20 pm. The next production patch maintenance will be a monthly and is tentatively scheduled for the 15th of July 2012.

The quarterly production patch maintenance is scheduled for Sunday the 10th of June 2012, from 3:00 AM to 4:00 PM. Most services, may be intermittently or entirely unavailable, including:

  • Email
  • Service pack 3 upgrade to the Exchange 2007 environment
  • VMware upgrade to ESXi5
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • vDesk
  • Print Services

An update will be posted once Server Maintenance has been completed.