This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS – COMPLETE

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday July 15^th, 7 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS completed routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Campus Solutions: Planned Maintenance – COMPLETE

SYSTEMS IMPACTED: PeopleSoft Campus Solutions was unavailable during the maintenance window.  

DATE(s) of IMPACT: Friday, July 13^th @ 6 p.m. – Complete on Saturday, July 14^th @ 2 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS updated PeopleSoft Campus Solutions to the latest version release.

ADDITIONAL INFORMATION:

·         If you have issues connecting to PeopleSoft Campus Solutions please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Campus Solutions: Planned Maintenance

Friday, July 13^th @ 6 p.m. – Sunday July 15^th @ 8 p.m.

SYSTEMS IMPACTED: PeopleSoft Campus Solutions will be unavailable during the maintenance window.  

DATE(s) of IMPACT: Friday, July 13^th @ 6 p.m. – Sunday, July 15^th @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be updating the PeopleSoft Campus Solutions to the latest version release.

ADDITIONAL INFORMATION:

·         myPugetSound will still be available during the maintenance window.

·         Some of the links within myPugetSound may not work if the they originate from PeopleSoft Campus Solutions.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS

Sunday, July 15th, 7 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday July 15^th, 7 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Phone/ Network: EQUIPMENT FAILURE, WEYERHAEUSER, PARTIAL PHONE/ WIRELESS OUTAGE – RESOLVED

Monday, July 2 from 7:45 a.m. to 11:45 a.m.

REASON FOR IMPACT: Technology Services has finished replacing a piece of Power Over Ethernet (PoE) network equipment in Weyerhaeuser that failed early this morning. For those impacted by this outage, thank you for your patience.

ADDITIONAL INFORMATION:

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Phone/ Network: EQUIPMENT FAILURE, WEYERHAEUSER, PARTIAL PHONE/ WIRELESS OUTAGE

Monday, July 2 beginning at 7:45 a.m.

REASON FOR IMPACT: Technology Services is replacing a piece of Power Over Ethernet (PoE) network equipment in Weyerhaeuser that failed early this morning, resulting in some phone and wireless network outages in that building. TS should be done with this work by mid-day Monday.

ADDITIONAL INFORMATION:

·       We will send out an updated message via TS Communications when we’re done replacing this equipment.

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

KACE: EMERGENCY MAINTENANCE – COMPLETE

Sunday, July 1 from 1:50 p.m. to 3:30 p.m.

REASON FOR IMPACT: Technology Services has completed the emergency maintenance on KACE, our support ticketing system. We needed to apply security patches to the system to address a vulnerability identified by our vendor.

ADDITIONAL INFORMATION:

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

KACE: Emergency Maintenance

Sunday, July 1 beginning at 1:50 p.m. (no current estimate for when this system will be available again)

REASON FOR IMPACT: Technology Services is performing emergency maintenance on KACE, our support ticketing system, and it will be unavailable for the majority of Sunday afternoon.

ADDITIONAL INFORMATION:

·        We will provide an update via TS Communications when KACE is one again available.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

PHONE: SYSTEM MAINTENANCE

Wednesday, June 27 from 4:00 p.m. to 4:15 p.m.
Thursday, June 28 from 9:00 a.m. to 3:00 p.m.

REASON FOR IMPACT: TS will be performing maintenance on our phone system as part of a larger effort to migrate our phone system to newer hardware. Since this maintenance only applies to the secondary (backup) system, there should be no impact to our phones during this window. However, in the event that the primary phone system experiences an unexpected issue during this window, there may be a phone outage while we get the secondary (backup) system back online.

ADDITIONAL INFORMATION:

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

DOMAIN CONTROLLER: System Reboot

Friday, June 22 from 6:00 a.m. to 7:00 a.m..

REASON FOR IMPACT: Technology Services will be rebooting our domain controllers early Friday morning as part of an install for new services. There should be little to no impact related to these reboots, although there is a chance that you will have to login again to a Puget Sound site or application.

ADDITIONAL INFORMATION:

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

vDesk: System Maintenance – COMPLETE

Wednesday, June 20 from 10:00 a.m. to 11:15 p.m.

REASON FOR IMPACT: Technology Services has completed routine maintenance on the vDesk environment to install updated security certificates.

ADDITIONAL INFORMATION:

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

vDesk: System Maintenance

Wednesday, June 20 from 10:00 a.m. to 12:00 p.m.

REASON FOR IMPACT: Technology Services will be performing routine maintenance on the vDesk environment to install updated security certificates. The only impact of this work is that you may be directed back to the vDesk login screen where you will need to log back in to continue working.

ADDITIONAL INFORMATION:

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

Hello,

This is a reminder from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.

SCHEDULED MAINTENANCE:  PeopleSoft DEV and TST Environments

Wednesday, June 13th:  Noon – 7p.m.

·         SYSTEMS IMPACTED:

o   DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]

o  TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]

·         REASON FOR IMPACT: 

o    Standard maintenance to maintain a secure, reliable environment

Please let us know if you have any questions or concerns.

This is an announcement from Technology Services (TS). Please see details below.

SYSTEM: Phone – Maintenance for Secondary (Backup) System – COMPLETE

June 6 from 9:00 a.m. to 1:00 p.m.

REASON FOR IMPACT: TS has completed maintenance on our secondary (back-up) phone system. This work was done as part of a larger effort to migrate our phone system to newer hardware.

ADDITIONAL INFORMATION:

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.