Monthly Archives: February 2026

{PUGETSOUND SYSTEMS}: Patch Maintenance – Sun, Feb 22, 6 a.m.-6 p.m [COMPLETE]

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, February 22 | 6 a.m. – 6 p.m. [RESCHEDULED from Feb 8] [COMPLETE]

WHAT YOU SHOULD KNOW:

  • Update 2/16/2026: Patch maintenance has been rescheduled for Sunday, February 22.

  • Update 2/8/2026: Patch maintenance is being postponed. The planned maintenance will be rescheduled for another date.

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • The university network, internet access, and wireless will NOT be affected.

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{LANGLOW NETWORK}: Planned Maintenance, Mon, Feb 23, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Langlow Network: Planned Maintenance

Monday, February 23 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Langlow Network (Wi-Fi, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be rebooting a network switch to clear an error.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some wired and Wi-Fi network connections in Langlow will go offline for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


{HARNED-THOMPSON NETWORK}: Planned Maintenance, Wed, Feb 18, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Wednesday, February 18 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be making configuration changes to improve the reliability of the network.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall may go offline for short periods of time.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PUGETSOUND SYSTEMS}: Patch Maintenance – Sun, Feb 22, 6 a.m.-6 p.m

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, February 22 | 6 a.m. – 6 p.m. [RESCHEDULED from Feb 8]

WHAT YOU SHOULD KNOW:

  • Update 2/16/2026: Patch maintenance has been rescheduled for Sunday, February 22.

  • Update 2/8/2026: Patch maintenance is being postponed. The planned maintenance will be rescheduled for another date.

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • The university network, internet access, and wireless will NOT be affected.

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{MEDIAL}: Planned Maintenance, Tue, Feb 17, 7:15 a.m. – 10:00 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Medial: Planned Maintenance

Tuesday, February 17 | 7:15 a.m. – 10:00 a.m. 

WHAT YOU SHOULD KNOW:

  • Update 2/16/2026 – TS will be attempting the changes again with vendor support.

  • Update 2/5/2026 9:30 a.m. – The changes were unsuccessful and the configurations have been rolled back to a previous state. The planned maintenance will be rescheduled for another date. Medial is available for use.  

  • Medial will be unavailable from both on-campus and off-campus during the maintenance window. This includes embedded Medial content within Canvas. 

  • Because the IP addresses of the sites will be changing, it is possible that your device may try connecting to the old IP addresses even after the change which will cause errors. Usually, this will resolve itself within 24 hours. However, if you have issues accessing Medial after the maintenance window is complete, you may try flushing the DNS cache on your device. 

SYSTEMS IMPACTED: 

  • Medial 

REASON FOR MAINTENANCE:

  • TS is making a vendor-recommended change in order to resolve a Chrome browser compatibility issue with embedded Medial iFrame content within Canvas. 

  • TS will be moving the Medial server into a dedicated network zone on the firewall. This improves network security by segregating public-facing servers from the internal network and allowing more granular controls.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{MEDIAL}: Planned Maintenance, Tue, Feb 17, 7:15 a.m. – 10:00 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Medial: Planned Maintenance

Tuesday, February 17 | 7:15 a.m. – 10:00 a.m. 

WHAT YOU SHOULD KNOW:

  • Update 2/16/2026 – TS will be attempting the changes again with vendor support.

  • Update 2/5/2026 9:30 a.m. – The changes were unsuccessful and the configurations have been rolled back to a previous state. The planned maintenance will be rescheduled for another date. Medial is available for use.  

  • Medial will be unavailable from both on-campus and off-campus during the maintenance window. This includes embedded Medial content within Canvas. 

  • Because the IP addresses of the sites will be changing, it is possible that your device may try connecting to the old IP addresses even after the change which will cause errors. Usually, this will resolve itself within 24 hours. However, if you have issues accessing Medial after the maintenance window is complete, you may try flushing the DNS cache on your device. 

SYSTEMS IMPACTED: 

  • Medial 

REASON FOR MAINTENANCE:

  • TS is making a vendor-recommended change in order to resolve a Chrome browser compatibility issue with embedded Medial iFrame content within Canvas. 

  • TS will be moving the Medial server into a dedicated network zone on the firewall. This improves network security by segregating public-facing servers from the internal network and allowing more granular controls.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{BLOGS}: Planned Maintenance, Thu, Feb 12, 7:15 a.m. – 10:00 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

WordPress (Blogs): Planned Maintenance

Thursday, February 12 | 7:15 a.m. – 10:00 a.m.

WHAT YOU SHOULD KNOW:

  • Please ensure all changes are saved as a draft or published prior to the maintenance window. 

  • The sites hosted on blogs.pugetsound.edu, edblogs.pugetsound.edu, and historyofeugenics.pugetsound.edu will be unavailable from both on-campus and off-campus during the maintenance window. 

  • Because the IP addresses of the sites will be changing, it is possible that your device may try connecting to the old IP addresses even after the change which will cause errors. Usually, this will resolve itself within 24 hours. However, if you have issues accessing these sites after the maintenance window is complete, you may try flushing the DNS cache on your device. 

SYSTEMS IMPACTED: 

REASON FOR MAINTENANCE:

  • TS will be moving the blogs server into a dedicated network zone on the firewall. This improves network security by segregating public-facing servers from the internal network and allowing more granular controls.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

[TO BE RESCHEDULED] {PUGETSOUND SYSTEMS}: Patch Maintenance – Sun, Feb 8, 6 a.m.-6 p.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, February 8 | 6 a.m. – 6 p.m. [TO BE RESCHEDULED]

WHAT YOU SHOULD KNOW:

  • Today's patch maintenance is being postponed. The planned maintenance will be rescheduled for another date.

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • The university network, internet access, and wireless will NOT be affected.

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

[TO BE RESCHEDULED] {MEDIAL}: Planned Maintenance, Thu, Feb 5, 7:15 a.m. – 10:00 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Medial: Planned Maintenance

Thursday, February 5 | 7:15 a.m. – 10:00 a.m. [TO BE RESCHEDULED]

WHAT YOU SHOULD KNOW:

  • Update 2/5/2026 9:30 a.m. – The changes were unsuccessful and the configurations have been rolled back to a previous state. The planned maintenance will be rescheduled for another date. Medial is available for use.  

  • Medial will be unavailable from both on-campus and off-campus during the maintenance window. This includes embedded Medial content within Canvas. 

  • Because the IP addresses of the sites will be changing, it is possible that your device may try connecting to the old IP addresses even after the change which will cause errors. Usually, this will resolve itself within 24 hours. However, if you have issues accessing Medial after the maintenance window is complete, you may try flushing the DNS cache on your device. 

SYSTEMS IMPACTED: 

  • Medial 

REASON FOR MAINTENANCE:

  • TS is making a vendor-recommended change in order to resolve a Chrome browser compatibility issue with embedded Medial iFrame content within Canvas. 

  • TS will be moving the Medial server into a dedicated network zone on the firewall. This improves network security by segregating public-facing servers from the internal network and allowing more granular controls.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{MCINTYRE NETWORK}: Planned Maintenance, Thu, Feb 5, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

McIntyre Network: Planned Maintenance

Thursday, February 5 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • McIntyre Network Ground floor and First floor

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some wired and Wi-Fi network connections in McIntyre Hall will go offline for approximately 30 minutes.

  • Security Services will not be affected as they are connected to a different set of switches.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


{MEDIAL}: Planned Maintenance, Thu, Feb 5, 7:15 a.m. – 10:00 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Medial: Planned Maintenance

Thursday, February 5 | 7:15 a.m. – 10:00 a.m.

WHAT YOU SHOULD KNOW:

  • Medial will be unavailable from both on-campus and off-campus during the maintenance window. This includes embedded Medial content within Canvas. 

  • Because the IP addresses of the sites will be changing, it is possible that your device may try connecting to the old IP addresses even after the change which will cause errors. Usually, this will resolve itself within 24 hours. However, if you have issues accessing Medial after the maintenance window is complete, you may try flushing the DNS cache on your device. 

SYSTEMS IMPACTED: 

  • Medial 

REASON FOR MAINTENANCE:

  • TS is making a vendor-recommended change in order to resolve a Chrome browser compatibility issue with embedded Medial iFrame content within Canvas. 

  • TS will be moving the Medial server into a dedicated network zone on the firewall. This improves network security by segregating public-facing servers from the internal network and allowing more granular controls.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PUGETSOUND SYSTEMS}: Patch Maintenance – Sun, Feb 8, 6 a.m.-6 p.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, February 8 | 6 a.m. – 6 p.m.

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • The university network, internet access, and wireless will NOT be affected.

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu