Category Archives: Maintenance Windows

Specific information related to scheduled maintenance windows.

[Complete] Production Maintenance Window 5/23/10 from 8:00 AM to 4:00 PM

Posted on by

Updated 5/23/2010 at 3:58 PM:  All services are now back online, including password synchronization.

Updated 5/23/2010 at 3:15 PM:  Currently all applications are available again, but desktop and email password changes are not currently syncing to Cascade; we expect this issue to be resolved by 5:00 PM.

The next production maintenance window is Sunday, May 23, from 8:00 AM to 4:00 PM.

This month some database applications will be unavailable during the outage window including Cascade and Banner.  All other services will remain available throughout the maintenance window.

[Complete] Production Maintenance Window 4/25/10 from 8:00 AM to Noon

Posted on by

Maintenance work for today is complete. All services have been restored.

The next production maintenance window is Sunday, April 25, from 8:00 AM to Noon.

All services may be intermittently or entirely unavailable during this time, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications: Cascade, FAMIS, Millennium, and Banner

[Complete] Production Maintenance Window 3/28/10 from 8:00 AM to Noon

Posted on by

The next production maintenance window is on Sunday, March 28th, from 8:00 AM to noon.

From 8:00 AM to 9:30 AM all services may be off-line intermittently due to network upgrades, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Web services (including www.pugetsound.edu and cs.pugetsound.edu)
  • Database Applications: Cascade, FAMIS, Millennium, and Banner

Please note that Database Applications may continue to be unavailable until noon.

[Complete] Production Maintenance Window 2/28/10 from 8:00 AM to 4:00 PM

Posted on by

Update at 5:20PM:  All services were back online by 4pm.

Update at 1:30PM:  Most services are online as of 12:30PM, however all database services, Cascade, and the ASUPS web site continue to be unavailable.

The next production maintenance window is Sunday, February 28th, from 8:00 AM to 4:00 PM.

From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications: Cascade, FAMIS, Millennium, and Banner

Please note that Database Applications will continue to be unavailable until 4:00 PM.

[Complete] SanJuan application server changes made this morning

Posted on by

Mike Carroll at Perpetual Technologies made some changes to our production report server this morning. It was done during our regular 5:30 a.m. maintenance window:

1) Cleaned up logs and cache directory
2) Created a new reporting server with security enabled by default: UPS_CASCADE_PROD
3) Enabled tracing on existing reporting server: rep_SanJuan_UpsForms

The changes were complete by 6 a.m. and the following apps were tested to verify the report server was working:

1) Direct report server call
2) Report server call from a Cascade form
3) Report server call from Famis
4) Report server call from BJP

[Complete] Maintenance Window 12/20/09

Posted on by

Updated 12/20/09 @ 11:15 AM

As of 11:00 AM all services are back online, earlier than expected.  Please contact TechHelp at x8585 if you see any problems with university services.

The next production maintenance window is Sunday, December 20, from 8:00 AM to 5:00 PM.

From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
Additionally file servers Alexandria and Merlin2 may continue to be unavailable until 5:00 PM.

Maintenance Window 11/29/09

Posted on by

All production databases were patched successfully.  If you experience any issues with Puget Sound systems, please contact TechHelp at (253) 879-8585.

The next production maintenance window is Sunday, November 29th, from 8:00 AM to noon.  From 8:00 AM to noon, all database services may be intermittently or entirely unavailable, including:  Cascade, FAMIS, Millennium, and Banner.

[Complete] Maintenance Window 10/25/09

Posted on by

Updated 10/25/2009 @ noon — All production servers were patched successfully.  If you experience any issues with Puget Sound systems, please contact TechHelp at (253) 879-8585.

The next production maintenance window is Sunday, October 25th, from 8:00 AM to noon.

From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications:  Cascade, FAMIS, Millennium, and Banner

[Complete] Maintenance Window 9/27/09

Posted on by

Updated 9/27/2009 at 2:30pm

All maintenance is completed as planned without any unexpected problems.  Most services were available by noon and all services are available as of 2:30pm.

The next production maintenance window is Sunday, September 27th, from 8:00 AM to 4:00 PM.

All services may be intermittently or entirely unavailable from 8:00 AM to 4:00 PM, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications:  Cascade, FAMIS, Millennium, and Banner

[Complete] Next Maintenance Window 6/28/09

Posted on by

This month’s outage was completed 1:30PM.  All services other than Cascade Web and Banner were available by noon as expected.

The next production maintenance window is Sunday, June 28th, from 8:00 AM to 4:00 PM.

From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications:  Cascade, FAMIS, Millennium, and Banner

Please note that Cascade Web and Banner will continue to be unavailable until 4:00 PM.

[Complete] Maintenance Window 5/31/09

Posted on by

[Update 5/31/2009 1:00 PM] All service has been restored, and this maintenance window is complete.

[Update 5/31/2009 12:15 PM] Many services have been restored, with the exception of Database Applications:  Cascade, FAMIS, Millennium, and Banner. They are expected to be available by 4:00 PM as planned.

The next production maintenance window is Sunday, May 31, from 8:00 AM to 4:00 PM.

From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications:  Cascade, FAMIS, Millennium, and Banner

Please note that Database Applications will continue to be unavailable until 4:00 PM.