Category Archives: Maintenance Windows

Specific information related to scheduled maintenance windows.

Cascade and Email Unavailable Due to Maintenance 10/13/2013 [Completed]

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[Updated 10/13/13 10:05 a.m.] Maintenance is completed and Cascade and email service are restored.

[Original Post] Due to scheduled maintenance, Cascade and the university’s email system will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, October 13. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Scheduled Wireless Maintenance 9/13/13 [Completed]

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[Updated 9/13/13, 4:47 a.m.] The maintenance was completed at 4:45 a.m., and wireless network service was restored.

[Original Post] We will be applying a software update to our wireless network controllers Tuesday, 9/13,  between 4:00 and 5:00 a.m. The wireless network will be unavailable while we conduct this necessary maintenance. Thank you.

Production Server Patch Maintenance 8/11/2013 [Completed]

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[Update]  Production Server Patch Maintenance has been completed.

[Original] The Production Server Patch Maintenance is scheduled for 8/11/2013.  Most services may be intermittently or entirely unavailable, including:  Email, Personal and departmental file shares (on Alexandria and Merlin2), Webservices such as www.pugetsound.edu, Mahara and Moodle, Print Services, and the Optimize HR Production servers and services.

Scheduled Maintenance 7/14/2013 [Completed]

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[Update] Pre-Production Server Patch Maintenance completed 11:08 am, 7/14/2013

Pre-Production Server Patch Maintenance is scheduled for Sunday, 7/14/2013, from 3 a.m. to noon. This should not affect any production services such as email, personal and departmental file shares, database applications, or web services (Moodle, Print Services, vDesk). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Production Server Patch Maintenance for 6/9/2013 [Canceled]

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[Updated]  Production Patch Maintenance for 6/9/2013 has been canceled. The next scheduled Production Patch Maintenance is tentatively scheduled for 7/14/2013.

[Original] The Production Server Patch Maintenance is scheduled for 6/9/2013.  Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on FacultyFiles, StaffFiles, and StudentFiles)
  • Database applications that include Cascade
  • Web services such as www.pugetsound.edu,  Mahara, and Moodle
  • vDesk
  • Print Services
  • Optimize production servers and services

Pre-production Patch Maintenance for 5/30/2013 [Completed]

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[Updated  5/30/2013, 9:05 am]  Pre-Production Patch Maintenance has been completed.  A separate notification of the Production Patch Maintenance will be posted at a later date.

[Original]  Pre-Production Patch Maintenance is scheduled for 5/30/2013 from 7 am to 9 am, and Production Server Maintenance tentatively set for 6/9/2013. A separate blog will be posted, prior to the Production Patch maintenance performed.

This should not affect any production services such as:

 

Email

Personal and departmental file shares (on Alexandria and Merlin2)

Database applications

Web services such as: Moodle

Print Services

vDesk

 

An update will be posted once server maintenance has been completed.

Scheduled Outage for Network Upgrades 4/5/13 [Completed]

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[Completed 4/5/13 1:30 AM] All scheduled switch upgrades have been completed. Remaining required upgrades will be scheduled at a later time.

[Original] We will upgrade network switches on Friday, April 5, starting at 10:00 PM until 2:00 AM on Saturday, April 6. The buildings affected are Wheelock, McIntyre, Communications House, and Howarth. Thank you for your patience as we complete this important work.

[Completed] Production Server Patch Maintenance – Sunday, 3/10/2013

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The Production Server Patch Maintenance has been completed. There is no scheduled patch maintenance for the months of April and May.

The production server patch maintenance is scheduled for Sunday, 3/10/2013, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as Moodle
  • vDesk
  • Print Services

Note: The Optimize servers are excluded from this Server Patch Maintenance Window.

An update will be posted once server maintenance has been completed. Also as a reminder of Sunday being Day Light Savings time, of Springing forward one hour.

[Completed] Pre-production Patch Maintenance for 2/28/2013 from 7 am to 9 am.

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The Pre-Production Patch Maintenance has been completed. The next scheduled maintenance is for Production servers on 3/10/2013. A separate blog will be posted.

The Pre-Production Patch Maintenance is scheduled for 2/28/2013 from 7 am to 9 am, and Production Server Maintenance tentatively set for 3/10/2013. A separate blog will be posted, prior to the Production Patch maintenance performed.

This should not affect any production services such as:

Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications
Web services such as: Moodle
Print Services
vDesk

An update will be posted once server maintenance has been completed.

[Completed] Production Patch Maintenance – Sunday, 2/10/2013

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The February 2013 patching has been completed. All services listed below are now back up and operational. The next scheduled patching for production servers, is for March 2013. A separation blog will be posted for this patch window later.

The production patch maintenance is scheduled for Sunday, 2/10/2013, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as Moodle
  • vDesk
  • Print Services

An update will be posted once server maintenance has been completed.

[Completed]Pre-production Patch Maintenance for 1/31/2013 from 7 am to 9 am.

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The Pre-Production Patch Maintenance has been completed. The next scheduled patch window is set for 2/10/2013, a separate blog willl be posted.

The Pre-Production Patch Maintenance is scheduled for 1/31/2013 from 7 am to 9 am, and Production Server Maintenance tentatively set for 2/10/2013. A separate blog will be posted, prior to the Production Patch maintenance performed.

This should not affect any production services such as:

Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications
Web services such as: Moodle
Print Services
vDesk

An update will be posted once server maintenance has been completed.

[Completed] Quarterly Production Patch Maintenance – Sunday, 11/11/2012

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The Quarterly Production Patch Maintenance has been completed. There is no scheduled patching for the month of December.

The quarterly production patch maintenance is scheduled for Sunday, 11/11/2012, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as Moodle
  • vDesk
  • Print Services

An update will be posted once server maintenance has been completed.

[Completed] Quarterly Pre-Production Server Patch Maintenance 11/1/2012, from 7 am to 9 am.

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UPDATE: Server patching for pre-production system has been completed.

On Thursday 11/1/2012, from 7:00 AM – 9:00 AM most pre-production servers are to be patched. This means that most test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to these pre-production servers.

This should not affect any production services such as:

Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications: Cascade, FAMIS, Millennium, and Banner
Web services such as Moodle
Print Services
vDesk

[Completed] Monthly Production Patch Maintenance – Sunday, 10/14/12

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The October Server Patch Maintenance has been completed at 10:55 a.m.

The next scheduled maintenance is a Quarterly, the Pre-Production tentatively set for 11/1/2012 from 7 am to 9 am, and Production Server Maintenance tentatively set for 11/11/2012. A separate blog will be posted, prior to the maintenance performed.

The monthly production patch maintenance is scheduled for Sunday, October 14, from 3:00 AM to 12:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • vDesk
  • Print Services
  • Merlin2 server migration between 2:30am Saturday morning and 2:30am Sunday morning older version of user files may appear due to the data migration. At the end of this migration and period of time the files will be back up to date.

An update will be posted once server maintenance has been completed.

[Completed] Pre-Production Patch Maintenance Thursday the 4th of October 2012, 7:00 a.m. to 9:00 a.m.

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UPDATE:  Server patching for pre-production system has been completed.

On Thursday the 4th of October 2012, from 7:00 AM – 9:00 AM most pre-production servers are to be patched. This means that most test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to these pre-production servers.

This should not affect any production services such as:

Email, Personal and departmental file shares, Database applications, Web services, Print Services, and vdesk.

A follow up email and update to the blog will be posted once Pre-Production Patch Maintenance has been completed.