Technology Services Outage Announcement:
As of 10:35, April 6 2018, campus is experiencing intermittent, temporary network outages. Email and telephone service may be affected. Technology Services is working to resolve the matter.
Category Archives: Announcements
{PeopleSoft Maintenance}: Patch Maintenance DEV/TST – Thursday April 12th: Noon – 7pm
Hello,
This is an announcement from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.
SCHEDULED MAINTENANCE: PeopleSoft DEV and TST Environments
Thursday, April 12: Noon – 7p.m.
· SYSTEMS IMPACTED:
o DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]
o TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]
· REASON FOR IMPACT:
o Standard maintenance to maintain a secure, reliable environment
Please let us know if you have any questions or concerns.
{WordPress/ Blogs} System Maintenance, April 3 @ 3:00 p.m.
This is an announcement from Technology Services (TS). Please see details below.
SYSTEM: Blogs.pugetsound.edu (WordPress) System Maintenance
Tuesday, April 3, 2018 from 3:00 p.m. to 3:30 p.m.
REASON FOR IMPACT: Technology Services will be doing unscheduled system maintenance on our blogs server to address reported performance issues.
ADDITIONAL INFORMATION:
· Blogs.pugetsound.edu will be unavailable while we restart and upgrade hardware.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PugetSound Financials} Planned Maintenance – COMPLETE
This is an announcement from Technology Services (TS). Please see details below.
PugetSound Financials: Planned Maintenance – COMPLETE
REASON FOR IMPACT: The planned maintenance of PugetSound Financials has been completed and the system is now available for use.
DATE(S) OF IMPACT: Began Friday, March 30 @ 6:00 p.m. and ended on Sunday, April 1 @ 9:00 a.m.
ADDITIONAL INFORMATION:
· If you have any problems accessing the features of PS Financials after this maintenance, please contact the Service Desk for support.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
Reminder: {PeopleSoft Financials} Planned Maintenance – Fri, Mar 30 @ 6:00 p.m. – Sun, Apr 1 @ 8:00 p.m.
This is an announcement from Technology Services (TS). Please see details below.
PLANNED MAINTENANCE: PeopleSoft Financials
Friday, March 30 @ 6:00 p.m. – Sunday, April 1 @ 8:00 p.m.
SYSTEM(S) IMPACTED: PeopleSoft Financials will be unavailable during the maintenance window.
DATE(s) of IMPACT: Friday, March 30 @ 6:00 p.m. – Sunday, April 1 @ 8:00 p.m.
REASON FOR IMPACT: Technology Services will be installing updates to the PeopleSoft Financials system
ADDITIONAL INFORMATION:
· During the maintenance window PeopleSoft Financials will be unavailable.
· Functions that may be impacted include:
o Viewing budget information
o Reviewing, entering, and approving requisitions
o Reviewing purchase orders
o Chartfield value lookup
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PeopleSoft Financials} Planned Maintenance – Fri, Mar 30 @ 6:00 p.m. – Sun, Apr 1 @ 8:00 p.m.
This is an announcement from Technology Services (TS). Please see details below.
PLANNED MAINTENANCE: PeopleSoft Financials
Friday, March 30 @ 6:00 p.m. – Sunday, April 1 @ 8:00 p.m.
SYSTEM(S) IMPACTED: PeopleSoft Financials will be unavailable during the maintenance window.
DATE(s) of IMPACT: Friday, March 30 @ 6:00 p.m. – Sunday, April 1 @ 8:00 p.m.
REASON FOR IMPACT: Technology Services will be installing updates to the PeopleSoft Financials system
ADDITIONAL INFORMATION:
· During the maintenance window PeopleSoft Financials will be unavailable.
· Functions that may be impacted include:
o Viewing budget information
o Reviewing, entering, and approving requisitions
o Reviewing purchase orders
o Chartfield value lookup
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
{Service Desk ticketing system} KACE Systems Management Appliance upgrade [COMPLETE]
This is an announcement from Technology Services (TS). Please see details below:
PLANNED MAINTENANCE:
KACE Systems Management Appliance upgrade to Server version 8.0.318.
DATE of IMPACT:
Monday March 12th, from 8:00 PM – 9:30 PM
SYSTEMS IMPACTED:
KACE
REASON FOR IMPACT:
To ensure a secure, reliable KACE computing environment which is compliant with the most recent release version from the software vendor (Quest).
ADDITIONAL INFORMATION:
For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday March 11, 7 a.m.-3 p.m. [COMPLETE]
This is an announcement from Technology Services (TS). Please see details below:
PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS
Sunday, March 11th, 7 a.m.-3 p.m. [COMPLETE]
SYSTEMS IMPACTED: the following systems will be intermittently unavailable during the maintenance window.
Campus file servers
Cascade
Email and calendar
Moodle
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
VPN
vDESK
Various Puget Sound systems and applications
DATE(s) of IMPACT: Sunday March 11th, 7 a.m.-3 p.m.
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
The university network, internet access and wireless will NOT be affected.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
{myPugetSound} {PeopleSoft Systems} Security Maintenance, February 14, 6 p.m.–8 p.m.
This is an announcement from Technology Services (TS). Please see details below.
SECURITY MAINTENANCE: myPugetSound, PeopleSoft Campus Solutions, PeopleSoft Human Resources, PeopleSoft Financials
Wednesday, February 14, 6:00 p.m.–8:00 p.m.
SYSTEM(S) IMPACTED:
· myPugetSound, 6 p.m.–7 p.m.
· PeopleSoft Campus Solutions, 6 p.m.–8 p.m.
· PeopleSoft Human Resources, 6 p.m.–8 p.m.
· PeopleSoft Financials, 6 p.m.–8 p.m.
DATE(s) of IMPACT: Wednesday, February 14 from 6 p.m.–8 p.m.
REASON FOR IMPACT: Technology Services will be installing a critical Oracle security patch across all PeopleSoft systems.
ADDITIONAL INFORMATION:
· During the maintenance window the systems impacted will be intermittently unavailable.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PeopleSoft Maintenance}: Patch Maintenance DEV/TST – Thursday February 8th @ noon – 7pm [COMPLETE]
This is an announcement from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.
SCHEDULED MAINTENANCE: PeopleSoft DEV and TST Environments [COMPLETE]
THURSDAY February 8th: noon – 7p.m.
· SYSTEMS IMPACTED:
o DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]
o TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]
· REASON FOR IMPACT:
o Standard maintenance to maintain a secure reliable environment
Reminder for Scheduled Maintenance: {PeopleSoft Maintenance}: Patch Maintenance DEV/TST – Thursday February 8th @ noon – 7pm
Hello,
This is an announcement from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.
SCHEDULED MAINTENANCE: PeopleSoft DEV and TST Environments
THURSDAY February 8th: noon – 7p.m.
· SYSTEMS IMPACTED:
o DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]
o TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]
· REASON FOR IMPACT:
o Standard maintenance to maintain a secure reliable environment
Please let us know if you have any questions or concerns.
Best regards,
{PeopleSoft Maintenance}: Patch Maintenance DEV/TST – Thursday February 8th @ noon – 7pm
Hello,
This is an announcement from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.
SCHEDULED MAINTENANCE: PeopleSoft DEV and TST Environments
THURSDAY February 8th: noon – 7p.m.
· SYSTEMS IMPACTED:
o DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]
o TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]
· REASON FOR IMPACT:
o Standard maintenance to maintain a secure reliable environment
Please let us know if you have any questions or concerns.
Best regards,
PEOPLESOFT MAINTENANCE: Refreshes Thursday February 1st – Friday February 2nd {myPugetSound} {PeopleSoft Campus} {PeopleSoft Human Resources} {PeopleSoft Financials}
Hello,
This is an announcement from Technology Services about upcoming scheduled PeopleSoft outages. Please see details below.
PeopleSoft Planned Outages:
· THURSDAY FEBRUARY 1st: DEV Refreshes
· FRIDAY FEBRUARY 2nd: TST Refreshes
Systems Impacted:
o DEV Refreshes:
o Impact: All PeopleSoft DEV environments will be unavailable [CS92DEV, HR92DEV]
o Duration: Thursday February 1st all day
o TST Refreshes:
o Impact: All PeopleSoft TST environments will be unavailable [CS92TST, FN92TST, HR92TST]
o Duration: Friday February 2nd all day
Reason for Impact:
o Standard maintenance to maintain a secure reliable environment
Please let us know if you have any questions or concerns.
Best regards,
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday January 28, 6 a.m.-3 p.m. [COMPLETE]
This is an announcement from Technology Services (TS). Please see details below:
PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS [COMPLETE]
Sunday January 28th, 6 a.m. -3 p.m.
SYSTEMS IMPACTED: the following systems will be intermittently unavailable during the maintenance window.
Campus file servers
Cascade
Email and calendar
Moodle
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
VPN
vDESK
Various Puget Sound systems and applications
DATE(s) of IMPACT: Sunday January 28th, 6 a.m.- 3 p.m. [COMPLETE]
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
The university network, internet access and wireless will NOT be affected.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
{vDesk} Planned Maintenance, Jan 4, COMPLETE
This is an announcement from Technology Services (TS). Please see details below.
vDesk: Planned Maintenance – COMPLETE
Thursday, January 4
REASON FOR IMPACT: Technology Services has finished our upgrade to the vDesk (Horizon) system. vDesk is now available for use.
ADDITIONAL INFORMATION:
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.