This is an announcement from Technology Services (TS). Please see details below.

NETWORK: Intermittent Internet Connectivity Concerns [RESOLVED]

December 11, 2019 at 12:45 p.m. – 1:47 p.m.

REASON FOR IMPACT: Technology Services has noticed intermittent issues with Internet/Network connectivity. Some users may have experienced issues connecting to the internet. Our vendor for network connectivity experienced a short outage and the issue has been stabilized. The vendor has engineers investigating the cause.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

NETWORK: Intermittent Internet Connectivity Concerns

December 11, 2019 at 12:45 p.m.

REASON FOR IMPACT: Technology Services has noticed intermittent issues with Internet/Network connectivity. Some users may experience issues connecting to the internet. We will send out an update via the TS Communications list when we have more information or if we experience any other Internet issues.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance [COMPLETE]

Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Human Relations Management System to the latest version release. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·         If you have issues connecting to PeopleSoft HR after the planned maintenance please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Financials: Planned Maintenance [COMPLETE]

Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Financials System to the latest version release. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·         If you have issues connecting to PeopleSoft Financials after the planned maintenance please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance

Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Human Relations Management System to the latest version release. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·         Time Entry and Time Approval will not be available during the maintenance window.

·         myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Human Relations Management System.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Financials: Planned Maintenance

Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Financials System to the latest version release. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·         myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Financials System.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance

Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Human Relations Management System to the latest version release. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·         Time Entry and Time Approval will not be available during the maintenance window.

·         myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if the they originate from the PeopleSoft Human Relations Management System.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Financials: Planned Maintenance

Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Financials System to the latest version release. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·         myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if the they originate from the PeopleSoft Financials System.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Storage Area Network: System Maintenance

Saturday, November 23 from 8:30 a.m.–12 p.m.  

REASON FOR IMPACT: Technology Services needs to apply a software fix to our primary storage array to resolve a bug encountered early this week.  While the update is running some services could run slower than usual but no outages are expected. Our Storage Area Network (SAN) provides the back end storage for most applications run by Technology Services.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

myPugetSound: Page Loading Error [RESOLVED]

Tuesday November 15, 8:30 a.m. – 9:00 a.m.

REASON FOR IMPACT: Customers reported issues with the myPugetSound.edu page not loading properly. The error was due to high volume of users in the system during  registration for classes.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

myPugetSound: Page Loading Error

Tuesday November 15 @ 8:30 a.m.

REASON FOR IMPACT: Customers have reported issues with the myPugetSound.edu page not loading properly. Technology Services is working to resolve the issue and will update once resolved.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

myPugetSound: Page Loading Error

Tuesday November 12 @ 8:30 a.m.

REASON FOR IMPACT: Customers have reported issues with the myPugetSound.edu page not loading properly. Technology Services is working to resolve the issue and will update once resolved.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

myPugetSound: System Maintenance [COMPLETE]

Tuesday November 12 from 7 p.m.–8 p.m.  

REASON FOR IMPACT: Earlier today customers reported issues with the myPugetSound.edu page not loading properly. Technology Services placed a temporary fix and plans to implement a more permanent solution during this maintenance window to resolve the issue.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

Lindsay Morris  |  Sr. Technical Program Manager

UNIVERSITY OF PUGET SOUND

Technology Services

1500 N. Warner St. #1068

Tacoma, WA 98416

O: 253.879.2854

M: 231.330.8502

pugetsound.edu 

This is an announcement from Technology Services (TS). Please see details below.

myPugetSound: System Maintenance

Tuesday November 12 from 7 p.m.–8 p.m.  

REASON FOR IMPACT: Earlier today customers reported issues with the myPugetSound.edu page not loading properly. Technology Services placed a temporary fix and plans to implement a more permanent solution during this maintenance window to resolve the issue.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.