Puget Sound Login: Unplanned Partial Outage

Wednesday November 17, 2021 @ 2:30 p.m. – current

SYSTEMS IMPACTED: Third-party systems with authentication configured via InCommon are impacted. After logging in, an “Authentication Error” message appears. The following systems (incomplete list) are known to be affected:

·       GET

·       OCLC

·       Primo

·       Tao

REASON FOR IMPACT: Under investigation.

Thank you for your patience as we work to resolve the issue. For support questions please contact the Technology Service Desk via phone at 253-879-8585. Business hours are Monday through Friday, 8 a.m. – 5 p.m.