Network: Firewall Planned Maintenance

Wed, Feb. 10, 2021 from 5:00 a.m.- 6:30 a.m. [COMPLETE]

SYSTEMS IMPACTED: Inbound and Outbound Internet will be intermittingly unavailable for short periods (~2-5 minutes).

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine updates on our firewall.

ADDITIONAL INFORMATION:

·       A security vulnerability has been identified which necessitates upgrading our firewalls.

·         Internet access will be intermittent as equipment is rebooted

·         VPN connections may disconnected

·         VPN Clients will automatically ask you to upgrade once our maintenance is completed

·         All internal services will continue to work as normal including phone services.

·      Thank you for your patience as we conduct this important work.

·      For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.