This is an announcement from Technology Services (TS). Please see details below.

KACE: SYSTEM MAINTEANCE

Wednesday, September 19 from 7:00 p.m. to 9:00 p.m.

REASON FOR IMPACT: During this maintenance window Technology Services will be installing a system update to KACE, our support ticketing and Windows deployment appliance, and upgrading the SSL certificate. KACE will be unavailable during this timeframe.

ADDITIONAL INFORMATION:

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

PS FINANCIALS: "Application Message Instance Error" Email Sent
Wednesday, September 5, 2018 at 3:15 p.m.

REASON FOR IMPACT: An email with the subject “Application Message Instance Error” was sent from the PS Financials system to a large number of individuals. Technology Services is investigating why this occurred to prevent it from happening again. Please disregard the message.

ADDITIONAL INFORMATION:

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS

Sunday, September 9, 6 a.m.-3 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday September 9^th, 6 a.m.-3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

PS FINANCIALS: INVALID CERTIFICATE ERROR – RESOLVED

Tuesday, September 4, 2018 from 8:00 a.m. to 9:20 a.m.

REASON FOR IMPACT: Technology Services has resolved the certificate issue on PeopleSoft Financials.

ADDITIONAL INFORMATION:

·       To access PS Financials Self-Service items in my.pugetsound.edu you may need to log out, close your Internet browser and then log back in.

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

PS FINANCIALS: INVALID CERTIFICATE ERROR

Tuesday, September 4, 2018

REASON FOR IMPACT: Technology Services is working to resolve an expired certificate issue on PeopleSoft Financials. Currently Financials Self-Service items via mypugetsound.edu are not accessible.

ADDITIONAL INFORMATION:

·       To access PS Financials while we are working on this issue, go directly to https://psfinancials.pugetsound.edu and accept the invalid certificate error. The steps to do this will vary based on the web browser that you are using. Please contact the Service Desk for assistance.

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.