vDesk applications unavailable from off-campus 7/13/2014 [Resolved]

[Updated 7/15/2014 2:22 pm] Off-campus access to vDesk was restored around 7:30 am this morning. Thank you for your patience!

[Original post] Some members of the campus community have reported that they are unable to launch vDesk applications from off-campus. They receive the error message “an error occurred while making the requested connection.” Access to vDesk from on-campus is not affected. We appreciate your patience as we investigate this issue, and apologize for the inconvenience.