Networking will be conducting some maintenance on the wireless network on Oct. 9, 2017 from 5am to 8am. The wireless network will be momentarily offline for short periods of time, usually less than 5 minutes.
Thank you.
{myPugetSound} PLANNED MAINTENANCE: Friday 10/6 @ 6 p.m.-10 p.m.
This is an announcement from Technology Services (TS). Please see details below.
PLANNED MAINTENANCE: myPugetSound
Friday October 6th @ 6 p.m.-10 p.m.
SYSTEM(s) IMPACTED: my.PugetSound.edu will not be available during the planned maintenance window.
DATE(s) of IMPACT: Friday October 6th from 6 p.m.-10 p.m.
REASON FOR IMPACT: Technology Services will be completing a minor upgrade to the application layer of myPugetSound.edu.
ADDITIONAL INFORMATION: For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PEOPLESOFT HR} PLANNED MAINTENANCE: Friday 10/6 @ 6 p.m.- Sunday 10/8 @ 10 p.m.
This is an announcement from Technology Services (TS). Please see details below.
PLANNED MAINTENANCE: PeopleSoft Human Resources Management System
Friday October 6th @ 6 p.m. – Sunday October 8th @ 10 p.m.
SYSTEM(s) IMPACTED: PeopleSoft Human Resources Management System will not be available during the planned maintenance window.
This includes but is not limited to the following functionality:
HR Self Service
HR Manager Self Service
Timesheet Reporting
Timesheet Approvals
Career Page
DATE(s) of IMPACT: Friday October 6th at 6 p.m.- Sunday October 8th at 10 p.m.
REASON FOR IMPACT: Technology Services will be completing an application upgrade on our Human Resources’ information system.
ADDITIONAL INFORMATION: For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
{ACCOUNT MANAGEMENT} PLANNED MAINTENANCE: Friday 9/22 @ 5 p.m. – Sunday 9/24 @ 10 p.m. [COMPLETE]
This is an announcement from Technology Services (TS). Please see details below.
PLANNED MAINTENANCE: ACCOUNT MANAGEMENT [THIS IS COMPLETE]
DATE AND TIME: Friday September 22 @ 5 p.m. – Sunday September 24 @ 10 p.m.
REASON FOR IMPACT: The Technology Services team will be moving our Account Management system from Cascade to PeopleSoft.
ADDITIONAL INFORMATION:
· Users who are Campus Role Managers will now be able to access the Account Management system through PeopleSoft to grant privileges
· Self-Service password reset via myPugetSound.edu may be unavailable intermittently during planned maintenance
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
{ACCOUNT MANAGEMENT} PLANNED MAINTENANCE: Friday 9/22 @ 5 p.m. – Sunday 9/24 @ 10 p.m.
This is an announcement from Technology Services (TS).
PLANNED MAINTENANCE: ACCOUNT MANAGEMENT
DATE AND TIME: Friday September 22 @ 5 p.m. – Sunday September 24 @ 10 p.m.
REASON FOR IMPACT: The Technology Services team will be moving our Account Management system from Cascade to PeopleSoft.
ADDITIONAL INFORMATION:
· Users who are Campus Role Managers will not be able to access the Account Management system to grant privileges
· Self-Service password reset via myPugetSound.edu may be unavailable intermittently
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website
{ACCOUNT MANAGEMENT} PLANNED MAINTENANCE: Friday 9/22 @ 5 p.m. – Sunday 9/24 @ 10 p.m.
This is an announcement from Technology Services (TS). Please see details below.
PLANNED MAINTENANCE: ACCOUNT MANAGEMENT
DATE AND TIME: Friday September 22 @ 5 p.m. – Sunday September 24 @ 10 p.m.
REASON FOR IMPACT: The Technology Services team will be moving our Account Management system from Cascade to PeopleSoft.
ADDITIONAL INFORMATION:
· Users who are Campus Role Managers will not be able to access the Account Management system to grant privileges
· Self-Service password reset via myPugetSound.edu may be unavailable intermittently
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website
To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
Network – Certain External Websites Inaccessible
Update: This issue seems to be resolved as we can now access websites that were not working any longer. Some websites that were not working included Wells Fargo and LogMeIn. Those sites are now accessible. If you are still seeing issues accessing websites please let the Service Desk know.
Thank you!
————————-
We are currently investigating an issue of certain websites not being accessible. The problem seems to be downstream from the university network and we are reaching out to our Internet providers to troubleshoot.
Thank you for your patience.
Network Maintenance – 09/18/2017 [COMPLETE]
UPDATE: Maintenance has been completed.
———-
Technology Services will be replacing a switch to fix an intermittent network issue starting at noon today. Down time should be limited to under 15 minutes and will cause some wireless, some phones and some network ports to go down. We apologize for the short notice but this intermittent issue is currently affecting some users phones and network connectivity and needs to be rectified as soon as possible.
Thank you
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sept 10, 3 a.m.-noon [UPDATE: COMPLETE]
This is an announcement from Technology Services (TS). Please see details below:
[UPDATE] The below planned maintenance is COMPLETE.
PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS
SEPTEMBER 10, 3 a.m.-noon
SYSTEMS IMPACTED: the following systems will be intermittently unavailable during the maintenance window.
Campus file servers
Cascade
Email and calendar
Moodle
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
VPN
vDESK
Various Puget Sound systems and applications
DATE(s) of IMPACT: September 10, 3 a.m.- noon
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on their production servers.
ADDITIONAL INFORMATION:
The university network, internet access and wireless will NOT be affected.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
{PUGETSOUND SYSTEMS}: Patch Maintenance, Sept 10, 3 a.m.-noon
This is an announcement from Technology Services (TS). Please see details below:
[UPDATE] The below planned maintenance is COMPLETE.
PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS
SEPTEMBER 10, 3 a.m.-noon
<![if !supportLists]>· <![endif]>SYSTEMS IMPACTED: the following systems will be intermittently unavailable during the maintenance window.
<![if !supportLists]>· <![endif]>Campus file servers
<![if !supportLists]>· <![endif]>Cascade
<![if !supportLists]>· <![endif]>Email and calendar
<![if !supportLists]>· <![endif]>Moodle
<![if !supportLists]>· <![endif]>pugetsound.edu
<![if !supportLists]>· <![endif]>myPugetSound.edu
<![if !supportLists]>· <![endif]>PeopleSoft Human Resources
<![if !supportLists]>· <![endif]>PeopleSoft Financials
<![if !supportLists]>· <![endif]>PeopleSoft Campus Solutions
<![if !supportLists]>· <![endif]>VPN
<![if !supportLists]>· <![endif]>vDESK
<![if !supportLists]>· <![endif]>Various Puget Sound systems and applications
<![if !supportLists]>· <![endif]>DATE(s) of IMPACT: September 10, 3 a.m.- noon
<![if !supportLists]>· <![endif]>REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on their production servers.
<![if !supportLists]>· <![endif]>ADDITIONAL INFORMATION:
<![if !supportLists]>· <![endif]>The university network, internet access and wireless will NOT be affected.
<![if !supportLists]>· <![endif]>Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
<![if !supportLists]>· <![endif]>For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.
Network Internet Outage – 08/25/2017 (10 PM to 2 AM) [COMPLETE]
Update: This maintenance has been completed.
Our main internet provider will be doing some maintenance from 8/25/2017 starting at 10pm and lasting until 2am. There could be intermittent internet outages during this time while work is being done.
Thank you
Network Maintenance, August 24 at 7:30a
On Thursday, August 24 at 7:30a the network team will be completing maintenance on our core router to resolve an issue with our Safe Connect system. The work being performed will have very little impact and will be over in less than 5 minutes.
{PeopleSoft Maintenance}: Patch Maintenance DEV/TST – Thursday August 24 @ noon – 5pm
Hello,
This is an announcement from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.
SCHEDULED MAINTENANCE: PeopleSoft DEV and TST Environments THURSDAY AUGUST 24: noon – 5p.m.
SYSTEMS IMPACTED:
- DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV, HR92DEVp]
- TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]
REASON FOR IMPACT:
- Standard maintenance to maintain a secure, reliable computing environment
Please let us know if you have any questions or concerns.
Best regards,
Technology Services
Pre Production Server Patch Maintenance {Completed}
UPDATE – This has been completed
Pre-Production Server Patch Maintenance is scheduled for Thursday, 08/24/2017, from 8 AM to 5 PM with PeopleSoft Dev/Test systems getting updated after 12 PM. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu Ctrl+Click or tap to follow the link”>servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
Network Maintenance – 8/17/2017 [COMPLETE]
Update: Maintenance has been completed. Please report any issues to the Service Desk. Thank you for your patience.
_____
Technology Services will be performing changes on the network on 8/17/2017 from 7pm to 12am. Services that may be impacted include data connectivity, phone/fax, wireless and internet services. This will work will impact the various areas around campus throughout the night but only for shorts periods of time (usually less than a minute but up to 5-10 minutes).
This maintenance is necessary to ensure the continued reliability and stability of the University’s network.
Thank you