Some of the SharePoint services failed to start after Production Patch Maintenance on Sunday. I will be rebooting the server at 9pm on 7/18 to resolve this issue.
-John
Soundnet server rebooted successfully and services have started up.
-John
Category Archives: Announcements
Network Maintenance – 07/18/2017 to 07/19/2017 [COMPLETE]
Update: Network maintenance is complete. Thank you.
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Networking will be doing maintenance on the evening of 07/18/2017 and into the morning of 07/19/2017. This work will consist of moving the internet and network gateways which will cause intermittent internet and network outages. Services affected may include internet, wireless, and VOIP. Network outages will usually be localized to buildings and be very brief.
Network Maintenance – 07/15/2017 and 07/16/2017 [COMPLETE]
Update: Networking has completed maintenance. We did not do work on the server network per the request of the server team. This will be rescheduled to another time.
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Networking will be doing some maintenance and testing that should not be service affecting on 07/16/2017. We will also be doing work moving server network connections on 07/17/2017. We plan to work around the server production maintenance and so impact should be minimal.
Thank you
Campus Systems Unavailable Due to Scheduled Maintenance 07/16/2017 [completed]
[updated 07/16/2017 10:50 a.m.] Our scheduled maintenance has been completed.
[original] Production server patch maintenance is scheduled for Sunday, July 16th, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
PeopleSoft Maintenance: Friday July 7th @ 6pm – Sunday July 9th {Campus, myPugetSound} [COMPLETE]
[UPDATE 07/09/17 8:30PM] The scheduled maintenance is complete.
[UPDATE 07/07/17 5:30PM] The scheduled maintenance has begun.
[Original] This is an announcement from Technology Services about an upcoming scheduled PeopleSoft outage. Please see details below. We will add to this post when updates become available.
- Systems Impacted: Web access to myPugetSound and PeopleSoft Campus
- Dates: Friday July 7th @ 6pm – Sunday July 9th
- Reason for Impact: TS is upgrading our PeopleSoft Campus environment from 9.0 to 9.2
- Additional Information: These systems may be intermittently unavailable Monday, July 10th during Day 1 support
Please contact TS-PMO@pugetsound.edu if you have any questions
[RESOLVED] N. Lawrence Network Outage
There was a brief network outage in the N. Lawrence houses. The electrician has turned power back on and network is back up now. Please contact the Technology Service Desk at servicedesk@pugetsound.edu or 253-879-8585 if you have any questions or concerns. Thank you!
[RESOLVED] MyPugetSound and PeopleSoft Campus is Down (6/30/17)
[RESOLVED] PeopleSoft Campus and myPugetSound are back up and running.
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Users have reported that they are experiencing issues logging into or running processes in myPugetSound and PeopleSoft Campus.
We apologize for the inconvenience and are working to resolve the issue as quickly as possible. Please contact the Technology Service Desk at servicedesk@pugetsound.edu or 253-879-8585 if you have any questions.
PeopleSoft Planned Outage: myPugetSound, PeopleSoft Campus Friday July 7th 6pm – Sunday July 9th
This is an announcement from Technology Services about an upcoming scheduled PeopleSoft outage. Please see details below. We will add to this post when updates become available.
- Systems Impacted: Web access to myPugetSound and PeopleSoft Campus
- Dates: Friday July 7th @ 6pm – Sunday July 9th
- Reason for Impact: TS is upgrading our PeopleSoft Campus environment from 9.0 to 9.2
- Additional Information: These systems may be intermittently unavailable Monday, July 10th during Day 1 support
Please contact TS-PMO@pugetsound.edu if you have any questions
Pre-Production Server Patch Maintenance 06/22/2017 [Completed]
[Update 06/22/2017 6:00 PM] Our scheduled maintenance has been completed successfully.
[Original] Pre-Production Server Patch Maintenance is scheduled for Thursday, 06/22/2017, from 9 am. to 6 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
Intermittent Outage Backup Internet for 6/30/2017
Our backup internet provider will be doing maintenance on 6/30/2017 from approximately 9 AM to 5 PM. This should not affect normal internet for the campus as this is only our backup internet link. However, if you are experiencing issues during this time please contact the Service Desk.
Thank you!
Brief K20 Internet Outage [RESOLVED]
There was a brief K20 internet outage that lasted about 10 minutes this morning from 4:50 am to 5:00 am. Everything appears to be restored and K20 our main internet provider is investigating the cause of the outage. We will update this post if there is any additional information.
File server access issue 06/03/2017 [Resolved]
[update 06/03/2017 1:15 PM] File services have been restored.
[original] We’re currently experiencing issues with the merlin2/stafffiles file server. We’re looking into the issue and expect to have it resolved shortly.
Campus Printing Issues 05/19/2017
TS is currently troubleshooting a network issue that has caused some campus printing problems (e.g. you receive a printing error or your computer shows the printer as “Offline” even though the printer itself is on and ready). We’re working to resolve this as quickly as possible. For more information please contact the Service Desk at 253-879-8585.
Campus Systems Unavailable Due to Scheduled Maintenance 05/21/2017 [completed]
[updated 05/21/2017 9:30 a.m.] Our scheduled maintenance has been completed.
[original] Production server patch maintenance is scheduled for Sunday, May 21st, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
vDesk Outage – 05/12/17 [RESOLVED]
1:20p – The vDesk environment is available. Thank you for your patience.
10:23a – We are experiencing an issue with our vDesk environment that is preventing people from accessing any of the vDesk clients/ resources. We are working with the vendor to resolve this issue as quickly as possible. If you would like notification when vDesk is available again, please contact the Service Desk at 253-879-8585.