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{FACILITIES B, GREEK UNITS A, D, F, H NETWORK}: Planned Maintenance, Thurs, September 11, 6:00 a.m. – 9:30 a.m.

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Facilities Building B, Greek Row Units A, D, F & H Network: Planned Maintenance

Thursday, September 11 | 6:00 a.m. – 9:30 a.m.

SYSTEMS IMPACTED: 

  • Facilities B Network 6:00 – 7:30 a.m.

  • Unit A Network 6:00 – 7:30 a.m.

  • Unit D Network 6:00 – 7:30 a.m.

  • Unit F Network 9:00 – 9:30 a.m.

  • Unit H Network 6:00 – 7:30 a.m.

REASON FOR MAINTENANCE:

  • Technology Services will be restarting network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections the areas listed under systems impacted will go down for approximately 5-10 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{CAMPUS INTERNET}: Planned Maintenance, Wed, Sept 10, 6 a.m. – 7 a.m. [COMPLETE]

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Network Security Devices (Firewalls): Planned Maintenance

Wednesday, September 10 | 6:00 a.m. – 7:00 a.m. [COMPLETE]

WHAT YOU SHOULD KNOW:

  • A brief internet outage of a minute or two can occur when failing between Internet Service Providers (ISPs).

  • Approximately three failovers will take place during the maintenance window.

  • Security Services will remain reachable at (253) 879-3311 during this time.

SYSTEMS IMPACTED: 

  • Inbound and outbound internet access 

  • GlobalProtect VPN

  • Systems requiring Internet connectivity on campus, such as Zoom phones and blue pole emergency towers

REASON FOR MAINTENANCE:

  • Technology Services is reconfiguring how our ISPs are connected to our network to prepare for an upgrade later this month.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{CAMPUS INTERNET}: Planned Maintenance, Wed, Sept 10, 6 a.m. – 7 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Network Security Devices (Firewalls): Planned Maintenance

Wednesday, September 10 | 6:00 a.m. – 7:00 a.m.

WHAT YOU SHOULD KNOW:

  • A brief internet outage of a minute or two can occur when failing between Internet Service Providers (ISPs).

  • Approximately three failovers will take place during the maintenance window.

  • Security Services will remain reachable at (253) 879-3311 during this time.

SYSTEMS IMPACTED: 

  • Inbound and outbound internet access 

  • GlobalProtect VPN

  • Systems requiring Internet connectivity on campus, such as Zoom phones and blue pole emergency towers

REASON FOR MAINTENANCE:

  • Technology Services is reconfiguring how our ISPs are connected to our network to prepare for an upgrade later this month.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{CERAMICS, KITTREDGE, 1514 N ALDER NETWORK}: Planned Maintenance, Thu, Aug 14, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Ceramics, Kittredge, 1514 N Alder Network: Planned Maintenance

Thursday, August 14 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Ceramics Network

  • Kittredge Network

  • 1514 N Alder Network

REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Ceramics, Kittredge, and 1514 N Alder will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun, Aug 3, 6 a.m.-6 p.m. [COMPLETE]

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, August 3 @ 6 a.m. – 6 p.m. [COMPLETE]

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

  • Campus network (limited to 7 a.m. – 9 a.m.)

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers and campus network.

 

ADDITIONAL INFORMATION:

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{WHEELOCK NETWORK}: Planned Maintenance, Tue, July 29, 6:00 a.m. – 7:30 a.m.

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Wheelock Network: Planned Maintenance

Tuesday, July 29 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Wheelock Network (Wi-Fi, Phones, Ethernet)

REASON FOR MAINTENANCE:

  • Technology Services will be reconfiguring and rebooting a network switch to clear an error.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some wired and Wi-Fi network connections in Wheelock will go offline for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{WYATT NETWORK}: Planned Maintenance, Tue, July 15, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Wyatt Network: Planned Maintenance

Tuesday, July 15 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Wyatt Network (Wi-Fi, Phones, Ethernet)

REASON FOR MAINTENANCE:

  • Technology Services will be rebooting a network switch to clear an error.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some wired and Wi-Fi network connections in Wyatt will go offline for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{WHEELOCK NETWORK}: Planned Maintenance, Thurs, July 10, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Wheelock Network: Planned Maintenance

Thursday, July 10 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Wheelock Network (Wi-Fi, Phones, Ethernet)

REASON FOR MAINTENANCE:

  • Technology Services will be rebooting a network switch to clear an error.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some wired and Wi-Fi network connections in Wheelock will go offline for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{WYATT, THOMAS NETWORK}: Planned Maintenance, Wed, July 9, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Wyatt, Thomas Network: Planned Maintenance

Wednesday, July 9 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Wyatt Hall 3rd Floor Network (Wi-Fi, Ethernet, Phones)

  • Thomas Hall Network (Wi-Fi, Ethernet, Phones)

REASON FOR MAINTENANCE:

  • Technology Services will be replacing battery backup systems which will cause network switches to restart.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Wyatt 3rd Floor, and Thomas will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARNED & THOMPSON NETWORK}: Planned Maintenance, Wed, Jun 25, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned & Thompson Network: Planned Maintenance

Wednesday, June 25 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall network (WiFi, Phones, Ethernet)

  • Thompson Hall network (WiFi, Phones, Ethernet)

REASON FOR MAINTENANCE:

  • Technology Services will be restarting some of the network equipment in Harned and Thompson.

 

WHAT YOU SHOULD KNOW:

  • This outage will only affect portions of the Harned and Thompson network. Other parts of campus will not be affected.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{WYATT, UNIT A, UNIT E NETWORK}: Planned Maintenance, Tue, June 17, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Wyatt, Unit A, Unit E Network: Planned Maintenance

Tuesday, June 17 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Wyatt Hall Network

  • Unit A Network

  • Unit E Network

REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Wyatt, Unit A, and Unit E will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{WYATT, UNIT A, UNIT E NETWORK}: Planned Maintenance, Wed, June 11, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Wyatt, Unit A, Unit E Network: Planned Maintenance

Wednesday, June 11 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Wyatt Hall Network

  • Unit A Network

  • Unit E Network

REASON FOR MAINTENANCE:

  • Technology Services will be restarting network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Wyatt, Unit A, and Unit E will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PUGETSOUND SYSTEMS}: Patch Maintenance – Sun, Jun 8, 6 a.m.-6 p.m. [COMPLETE]

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, June 8 @ 6 a.m. – 6 p.m. [COMPLETE]

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • The university network, internet access, and wireless will NOT be affected.

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{WEYERHAEUSER NETWORK}: Planned Maintenance, Wed, June 4, 6:00 a.m. – 7:30 a.m.

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Weyerhaeuser Network: Planned Maintenance

Wednesday, June 4 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Weyerhaeuser Network

REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Weyerhaeuser will go offline for approximately 30 minutes

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{TRIMBLE/WEYERHAEUSER NETWORK}: Planned Maintenance, Tue, June 3, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Trimble & Weyerhaeuser Network: Planned Maintenance

Tuesday, June 3 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Trimble Network

  • Weyerhaeuser Network

REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Trimble and Weyerhaeuser will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu