Author Archives: jhoover

{PUGETSOUND SYSTEMS}: Patch Maintenance – Sun, Feb 22, 6 a.m.-6 p.m [COMPLETE]

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, February 22 | 6 a.m. – 6 p.m. [RESCHEDULED from Feb 8] [COMPLETE]

WHAT YOU SHOULD KNOW:

  • Update 2/16/2026: Patch maintenance has been rescheduled for Sunday, February 22.

  • Update 2/8/2026: Patch maintenance is being postponed. The planned maintenance will be rescheduled for another date.

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • The university network, internet access, and wireless will NOT be affected.

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{LANGLOW NETWORK}: Planned Maintenance, Mon, Feb 23, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Langlow Network: Planned Maintenance

Monday, February 23 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Langlow Network (Wi-Fi, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be rebooting a network switch to clear an error.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some wired and Wi-Fi network connections in Langlow will go offline for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


{HARNED-THOMPSON NETWORK}: Planned Maintenance, Wed, Feb 18, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Wednesday, February 18 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be making configuration changes to improve the reliability of the network.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall may go offline for short periods of time.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{MCINTYRE NETWORK}: Planned Maintenance, Thu, Feb 5, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

McIntyre Network: Planned Maintenance

Thursday, February 5 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • McIntyre Network Ground floor and First floor

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some wired and Wi-Fi network connections in McIntyre Hall will go offline for approximately 30 minutes.

  • Security Services will not be affected as they are connected to a different set of switches.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


{MCINTYRE NETWORK}: Planned Maintenance, Mon, Jan 26, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

McIntyre Network: Planned Maintenance

Monday, January 26 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • McIntyre Network 2nd and 3rd floors

 REASON FOR MAINTENANCE:

  • Technology Services will be reconfiguring power to some network switches

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some wired and Wi-Fi network connections in McIntyre Hall will go offline for approximately 30 minutes

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


{JONES NETWORK}: Planned Maintenance, Wed, Jan 14, 6:00 a.m. – 7:00 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Jones Network: Planned Maintenance

Wednesday, January 14 | 6:00 a.m. – 7:00 a.m.

SYSTEMS IMPACTED: 

  • Jones Network

 REASON FOR MAINTENANCE:

  • Technology Services will be rebooting a network switch to clear an error.

 

WHAT YOU SHOULD KNOW:

  • The switch is part of a redundant pair so no outages are expected.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


{PUGETSOUND SYSTEMS}: Patch Maintenance – Sun, Dec 14, 6 a.m.-6 p.m. [COMPLETE]

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, December 14 @ 6 a.m. – 6 p.m. [COMPLETE]

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • The university network, internet access, and wireless will NOT be affected.

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARNED-THOMPSON NETWORK}: Planned Maintenance, Thu, Dec 11, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Thursday, December 11 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARNED-THOMPSON NETWORK}: Planned Maintenance, Wed, Dec 10, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Wednesday, December 10 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


{HARNED-THOMPSON NETWORK}: Planned Maintenance, Thu, Dec 4, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Thursday, December 4 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARRINGTON SCHIFF WI-FI}: Planned Maintenance, Wed, Dec 3, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harrington Schiff Wi-Fi: Planned Maintenance

Wednesday, December 3 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harrington Hall Wi-Fi

  • Schiff Hall Wi-Fi

 REASON FOR MAINTENANCE:

  • Technology Services will be reconfiguring Wi-Fi access points in Harrington Hall and Schiff Hall to improve coverage.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some Wi-Fi network connections in Harrington Hall and Schiff Hall will go offline for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


{HARNED-THOMPSON NETWORK}: Planned Maintenance, Tue, Dec 2, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Tuesday, December 2 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARNED-THOMPSON NETWORK}: Planned Maintenance, Thurs, Nov 20, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Thursday, November 20 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARNED-THOMPSON NETWORK}: Planned Maintenance, Tue, Nov 11, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Tuesday, November 11 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network (Wi-Fi, Phones, Ethernet)

  • Thompson Hall Network (Wi-Fi, Phones, Ethernet)

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{HARNED-THOMPSON NETWORK}: Planned Maintenance, Thurs, Nov 6, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Harned-Thompson Network: Planned Maintenance

Thursday, November 6 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Harned Hall Network, second, third and fourth floors

  • Thompson Hall Network, second, third and fourth floors

 REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, wired and Wi-Fi network connections in Harned Hall and Thompson Hall on the second, third and fourth floors will go offline for approximately 30 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu