Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

vDesk: Emergency Maintenance

Wednesday, March 25 | 7:00 a.m. – 5:00 p.m. [RESOLVED – vDesk is available for general use]

SYSTEMS IMPACTED: 

• vDesk (vdesk.pugetsound.edu)

REASON FOR MAINTENANCE:

• Technology Services will be making configuration changes to the vDesk environment to ensure that it continues to operate normally.

WHAT YOU SHOULD KNOW:

• During the maintenance window, vDesk will be unavailable for use.

• VPN can be used as an alternate method of accessing internal resources from an external connection. Visit our VPN documentation for instructions on how to connect.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu