Network Connectivity Issues

The Puget Sound Network was down starting around 2:50 p.m. and has been restored as of 7:11 p.m. Thank you for your patience as we worked through this issue. Our Infrastructure and Operations team identified a routing issue between our data centers and the internet causing severe network instability. The outage we experienced this afternoon ties back to a legacy network design that our teams are actively working to remediate.

Technology Services will be providing a Root Cause Analysis (RCA) for this incident in the next few days which will be available in our Service Announcements page.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you again for your patience. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk.