[RESOLVED] myPugetSound & Employment Page Issues in Google Chrome Browser

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,


Technology Services (TS) has resolved the following issue. Details on the issue and resolution are available below:


myPugetSound: Unable to Access Certain Pages in Google Chrome Browser 

Resolved on Wednesday, October 5 |  5:30 p.m.


Overview

Google released an update to the Chrome browser which impacted faculty, staff, and student ability to access the HR and Finance tiles within myPugetSound. This also impacted the ability to open our Employment Opportunities page from a Google Chrome browser. TS implemented a solution that has resolved these issues. 


If you are still experiencing issues, please follow the below steps: 

  • Clear browser cache 
  • Close all open Google Chrome browser windows 
  • Re-open Google Chrome browser and try again

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.


Thank you for your patience as we worked to resolve this issue. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu