Dear members of the Puget Sound campus community,

Technology Services (TS) will be performing critical maintenance to our campus core network as we continue our efforts to transition the university to a more modern network. During this time, network connectivity both on and off campus will be intermittently unavailable as various components are moved to the new core network infrastructure.

Network, WiFi, and Phones: On Campus Network Maintenance

Friday, September 15 | 7 p.m. –  Saturday, September 16 | 1 a.m.

What You Should Know:  

• All on campus network connectivity, including access to systems hosted on campus, such as myPugetSound and network shares, as well as Internet will be intermittently unavailable.
• Systems requiring network connectivity on the Puget Sound campus, such as physical phones and printers will be intermittently unavailable.
• GlobalProtect VPN will be unavailable. 
• Internet access (WiFi and Ethernet) will be intermittently unavailable.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website. For support or questions related to this planned maintenance outage, please contact the TS Service Desk at servicedesk@pugetsound.edu or call 253.879.8585. 

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu