|Dear members of the Puget Sound community,
Technology Services (TS) is working to resolve the following issue. Details on the issue are available below:
myPugetSound: Issue Accessing HR and Financials Self Service Pages in Google Chrome Browser
Google has released an update to the Chrome browser which has impacted the use of myPugetSound for some, but not all users. This impacts faculty, staff, and student ability to access the HR and Finance tiles within myPugetSound. This may also impact those in the HR and Finance departments as they access the Financials and Human Resources menu via the Unified Navigation icon in the upper-right-hand corner.
This behavior was introduced in Chrome version 115.0.5790.171 and persists in the recent version 116. TS is working to identify why some people with this update have an error and others do not.
Errors Seen in myPugetSound
Below is the errant behavior seen when clicking on an HR or Finance tile:
For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
Thank you for your patience as we work to resolve this issue as soon as possible. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk.
TS Service Desk
Walk-In Support: Tech Center in Collins Library
Phone Support: (253) 879-8585
Online Help: https://www.pugetsound.edu/osd (Logon Required)