{KACE TICKETING} Planned Maintenance, Fri May 13, 7am – 8am [COMPLETE]

​This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Friday, May 13, 2022 from 7am – 8am [COMPLETE]

REASON FOR IMPACT: A security update will be installed to our KACE ticketing system.



·         Users will be unable to create, view, or update tickets during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.


For support questions please contact the TS Service Desk via phone at 253-879-8585.