[Tscommunications] {NETWORK} Firewall Maintenance, Friday Jan 29, 5 a.m.- 6 a.m.

This is an announcement from Technology Services (TS). Please see details below:

Network: Firewall and VPN Planned Maintenance

Friday, Jan. 29, 2021 from 5:00 a.m.- 6:00 a.m.

SYSTEMS IMPACTED: Inbound and Outbound Internet will be intermittingly unavailable for short periods (~3-5 minutes).

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine updates on our firewall.


·       Additional work on our primary firewalls is required.  This will necessitate the rebooting of the firewalls again.

·         Internet access will be intermittent as equipment is rebooted

·         VPN connections may disconnected

·         VPN Clients will automatically ask you to upgrade once our maintenance is completed

·         All internal services will continue to work as normal including phone services.

·      Thank you for your patience as we conduct this important work.

·      For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.