This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Tuesday, October 20, 2020 from 7:00 a.m. – 7:30 p.m.

SYSTEMS IMPACTED:

·      KACE Help Desk Ticketing System

REASON FOR IMPACT:

·      A security certificate is expiring and will be replaced with a new one.

ADDITIONAL INFORMATION:

·      KACE will be intermittently unavailable during the maintenance window as the new security certificate is applied.

·      During this time if you need assistance during this maintenance window please call the Service Desk at x8585 or email them at servicedesk@pugetsound.edu

·      For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For additional support questions please contact the TS Service Desk via phone at 253-879-8585.