Network: Planned Maintenance on Firewall and Network Switches

Sunday, September 20, 2020 from 6 a.m.- 5 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

·        Firewall

·        Internet

·        Phone/VoIP

·        Network/Wireless

·        VPN

·        vDesk

REASON FOR IMPACT: To ensure a reliable network TS will be conducting routine firmware maintenance on our primary firewalls and access network equipment.

ADDITIONAL INFORMATION:

·       Intermittent Internet Outages (less than 2-5 minutes)

·       External access to VPN and vDesk will be intermittently effected

·       Phone/VOIP will be intermittently be affected as switches reboot

·       Wireless and general network access will be intermittently effected as devices reboot.

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.