This is an announcement from Technology Services (TS). Please see details below.
Update 9:07 PM : Our maintenance activity is taking longer than expected. New ETA for completion for today is approximately 12 midnight. We appreciate your patience.
NETWORK: Wheelock Network Upgrade
July 1st from 2:00 p.m. to 9:00 p.m.
SYSTEMS IMPACTED: All Network services will be impacted in Wheelock including VOIP and Wireless.
REASON FOR IMPACT: Technology Services will be performing an upgrade replacing older equipment to increase network stability, reliability and interoperability. This maintenance will cause extended downtime to all network services and Internet access for periods that will last several hours as it will require removing old hardware and installing new hardware and wiring.
· In the event that we have a longer than anticipated outage, we will send out an update
· All network services including remoting into computers or accessing resources (ie cameras) in Wheelock via the VPN or from other areas on campus will not function
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
For support questions please contact the TS Service Desk via phone at 253-879-8585.