This is an announcement from Technology Services (TS). Please see details below.
myPugetSound: Portal Inaccessible – RESOLVED
Monday, October 22, 2018 from 8:30 p.m. to 11:15 p.m.
REASON FOR IMPACT: Technology Services has resolved the issue that was impacting myPugetSound. Our work earlier this evening on a domain controller had a direct impact on a login mechanism used by myPugetSound. TS was able to make an update to myPugetSound to bypass the domain controller that is being worked on and you should be able to log in to myPugetSound. As a next step, TS will evaluate our options to increase redundant access to our login systems from myPugetSound.
From: tscommunications-bounces@listhost.pugetsound.edu [mailto:tscommunications-bounces@listhost.pugetsound.edu] On Behalf Of tscommunications@listhost.pugetsound.edu
Sent: Monday, October 22, 2018 10:50 PM
To: TSCommunications <tscommunications@listhost.ups.edu>
Subject: [Tscommunications] {myPugetSound} Portal Inaccessible, October 22 beginning at 8:30 p.m. (10:50 p.m. Update)
INCIDENT UPDATE: Technology Services is still working to resolve the issue that is impacting myPugetSound. We consider this a high priority and will continue to work towards a resolution.
ADDITIONAL INFORMATION:
· We will use this TS Communications list to provide updates on this issue until it is resolved.
From: tscommunications-bounces@listhost.pugetsound.edu [mailto:tscommunications-bounces@listhost.pugetsound.edu] On Behalf Of tscommunications@listhost.pugetsound.edu
Sent: Monday, October 22, 2018 8:56 PM
To: TSCommunications <tscommunications@listhost.ups.edu>
Subject: [Tscommunications] {myPugetSound} Portal Inaccessible, October 22 beginning at 8:30 p.m.
This is an announcement from Technology Services (TS). Please see details below.
myPugetSound: Portal Inaccessible
Monday, October 22, 2018 beginning at 8:30 p.m.
REASON FOR IMPACT: Technology Services is working to resolve an issue that is impacting myPugetSound.edu. Currently myPS is inaccessible. However, the PeopleSoft systems, Webmail and other campus systems are available via their direct links.
ADDITIONAL INFORMATION:
· We will use this TS Communications list to provide updates on this issue until it is resolved.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.
To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.