This is an announcement from Technology Services (TS). Please see details below.

Voicemail: Phone Maintenance

Wednesday, May 2 – COMPLETE @ 5 p.m.

SYSTEM(S) IMPACTED: Accessing voicemail via the “messages button” on Cisco desk phones

REASON FOR IMPACT: Some users, when accessing voicemail via a physical Cisco desk phone, may have been told their PIN was incorrect. Technology Services has worked through the issue and believes the issue is resolved.  

ADDITIONAL INFORMATION:

·         If users are still experiencing issues related to this maintenance, please contact the TS Service Desk via phone at 253-879-8585.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

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