Cbord Odyssey unresponsive to registers

The Cbord server reported to not be responding to inquiries from the cash registers at approximately 12:30 PST. Upon inspection of the server, it was discovered that pcAnywhere was hung waiting for a connection. We received a VFEP error when tring to access the Odyssey Control panel.

It is our belief that C-Bord support encountered errors when doing routine maintenance that hung the server.

RESOLUTION: We rebooted the Odyssey server and had the cash registers re-inquire.