Original Phishing Message

Note: If you received this email, please simply delete the message. Technology Services is aware and has determined the email is relatively benign. Please do not reply to the email.

Tips for Detection

• Notice the “Caution” banner appended to the message. Technology Services adds this banner on emails that match patterns of previous phishing attempts.
• The “To” field is completely empty which should be suspicious. This usually indicates an email is being sent to a large number of undisclosed recipients.
• Legitimate emails from our Service Desk ticketing system will come from an @pugetsound.edu address.

Text of Phishing Message

From: gloria.ranger[@]tbifc[.]ca
Subject: RE: Help Desk Survey for Incident [INC0903501]

Please take a moment to complete a survey on incident INC0903501 regarding “help desk survey on your email” Your feedback is extremely valuable.

Click Here for the Help Desk Performance Survey

Survey monkey