Dear members of the Puget Sound community,

Technology Services (TS) is working to resolve the following incident. Details on the outage are available below:

Email: Emailing Alumni email accounts from a pugetsound.edu address

Started September 19 

There is a known issue with emails going from pugetsound.edu accounts to alumni.pugetsound.edu email addresses.  We are investigating the cause and working with Microsoft to resolve the issue. 

Additional information: 

• Only emails from pugetsound.edu accounts going to Alumni accounts are affected 
• Alumni can still email pugetsound.edu email accounts
• Alumni can still send and receive emails from all other external sources

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we work to resolve this issue as soon as possible. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu