Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Campus Network: Planned Maintenance

Monday, December 30 | 9:00 a.m. – 3:00 p.m.

SYSTEMS IMPACTED: 

• Various Puget Sound systems and applications (9 a.m. – 11 a.m.)

• Wired and wireless network in all campus buildings 

• Physical phones in all campus buildings

• Blue emergency towers

REASON FOR MAINTENANCE:

• Firmware upgrades will be installed on network switches to ensure a secure, reliable computing environment 

• Network switches will be rebooted as part of the firmware upgrade process

WHAT YOU SHOULD KNOW:

• During the full maintenance window, short network outages at different times will occur on a rolling basis building by building throughout campus 

• Between 9 a.m. – 11 a.m., various Puget Sound systems and applications will be intermittently unavailable from off-campus networks

• Card swipe access to the buildings have a local cache and will continue to function

• Security Services will remain reachable at (253) 879-3311

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. For urgent issues during the holiday closure from Dec. 23 – Jan. 1, please contact Security Services at (253) 879-3311.

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu