Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Campus Internet: Planned Maintenance

Thursday, October 31 – Friday, November 1 | 10:00 p.m. – 5:00 a.m.

Friday, November 1 – Saturday, November 2 | 10:00 p.m. – 5:00 a.m.

Thursday, November 7 – Friday, November 8 | 10:00 p.m. – 5:00 a.m.

Friday, November 8 – Saturday, November 9 | 10:00 p.m. – 5:00 a.m.

SYSTEMS IMPACTED: 

• Campus Internet

REASON FOR MAINTENANCE:

• One of our campus Internet providers (K20) will be performing maintenance on our primary Internet connection.

WHAT YOU SHOULD KNOW:

• When maintenance on our main K20 Internet connection is performed, the campus firewalls will automatically switch to a secondary Internet connection and campus Internet connections will continue to function.

• An outage of a minute or two can occur when switching over to the secondary connection.

• The secondary Internet connection is slower than the main connection, so expect a slower Internet experience while it is active.

• Once the primary connection is restored, the campus firewalls will automatically switch back to the primary Internet connection.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu